Microsoft Enclave Administrator; Azure Operations Systems Administrator), Senior

Career Opportunities with Castalia Systems

A great place to work.

Current job opportunities are posted here as they become available.

Clearance: TS/SCI with ability to obtain a SAP

Must be a U.S. Citizen

Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.

Job Summary

Castalia Systems is seeking a Microsoft Enclave Administrator (Azure Operations Systems Administrator), Senior to join our team in support of an exciting opportunity supporting our intelligence community customer. As part of the Castalia Systems team, you will have an opportunity to leverage your technical skills supporting a variety of customer enclaves in the Azure environment to include supporting the enclave infrastructure to the customer applications and everything in between.

Roles and Responsibilities

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

• Senior level of systems administration background will make up the bulk of the Enclave Administrator team.
• Performs the Enclave Administrator (EA) role on behalf of the Customer, including setup and maintenance of all Mission Enclave infrastructure and all application-related responsibilities on Mission Enclave environment.
• Direct customer relationship management, supporting prioritizations and workload management.
• Ability to self-manage for maintenance of workloads and ensuring appropriate support of all systems/applications/workloads existing within the enclave (operational boundary).
• Sets up and delegates application-related responsibilities to Customer Mission Applications Administrator (MAA) role, which we provide to our Customer and their Mission Partners so they can administer applications within their enclave.
• System health monitoring include Azure Solution System Health, Program Application availability, Capacity Management, and Azure Consumption Rates.
• Operational System Management (trouble tickets) – input, re-route, field, and elevate as appropriate.
• Conduct appropriate troubleshooting and remediation activities to include coordinating with System Owners, Product Team, and Migration Team for issues and coordinating with the appropriate team and/or personnel.
• Escalate to the appropriate Microsoft team in the case were additional privileges/permissions/clearance are required.
• Complete regular maintenance on all systems / applications. This includes regular patching and vulnerability remediation and addressing end of service/end of life replacements.
• Complete approved configuration updates/changes and elevate where required if high-level architectural updates are needed.
• Be responsible for physical one-time bulk migration of customer data to the platform.
• Support data migration workshops and/or Technical Exchange Meetings (TEMs) to assist with data reorganization on Hyperscale Execute required pre- and post- migration tasks for reporting back to customer agreements.
• Iterations on failed migration till migration is successful.
• Intermediate Update notification.
• Fix and respond to issues reported by customer.
• Escalate issues that can’t be resolved through standard troubleshooting guides/process.
• Execute data integrity validation steps after completion of the Data Migration Plan and reporting provided for customer records.

Required Qualifications

• Bachelor's degree or industry equivalent experience.
• A minimum of 8 years of demonstrated experience in related technology.
• Experience in one or more of the following topics such as cloud technologies, data, AI, security, complex networks, IAAS, PAAS, SASS, cross-platform integration and large-scale, complex systems and business applications design and implementation.
• This individual will have been trained in one or more of the following areas:
• Microsoft and/or Industry delivery frameworks, product features and relevant Certified Training associated with Microsoft products.
• Must have expert level systems administration background in Microsoft Azure hosted environments.
• Experience managing customer relationships.
• Ability to self-manage for maintenance of workloads and ensuring appropriate support of all systems/applications/workloads existing within the enclave (operational boundary).
• Experience with in the following operational roles:
• Direct Platform Support (Windows Workstation/Server).
• Active Directory Organization and Management (OU and GPO Management).
• Azure Solutions Management (IaaS, PaaS, and Virtual Network Components).
• DOD 8570 IAT Level II or higher certification upon start, with at least a Security+ certificate.
• Azure operations systems administration with an Azure Administrator certification or experience preferred.
• Dev Ops experience preferred with SAFe knowledge of operational sprint cadence.
• Experience with in C4 networks / operating environments and SAP networks / operating environments…