Azure Cloud Analyst II

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Mid-level Cloud Analyst responsible for independently monitoring, analyzing, and supporting the operational health of Azure cloud environments in support of a DoD mission. This role performs deeper troubleshooting and root cause analysis, executes routine operational tasks with increasing independence, and mentors Cloud Analyst I and Service Desk staff.

** Responsibilities*
* + Independently monitor and analyze Azure Monitor, Log Analytics, and Sentinel data to identify trends, anomalies, and recurring issues.

+ Perform root cause analysis on recurring incidents and recommend remediation or process improvements.

+ Execute and track patching, backup, and Site Recovery operations, verifying successful completion and escalating failures.

+ Develop and maintain operational dashboards, reports, and metrics tracking SLA/SLO compliance and resource utilization.

+ Support identity, access, and governance activities, including RBAC audits and access reviews, with increasing autonomy.

+ Write and maintain basic automation scripts (Power Shell, Bicep, ARM templates) to streamline routine operational tasks.

+ Contribute to and maintain runbooks, knowledge base articles, and standard operating procedures.

+ Assist in tracking compliance with STIGs, Azure Policy, and vulnerability management requirements, coordinating remediation with Cloud Engineers.

+ Mentor and provide guidance to Cloud Analyst I staff on ticketing, monitoring, and documentation practices.

+ Participate in stakeholder meetings, communicating operational status, risks, and recommendations.

+ General

Experience:

Two to four years of experience in cloud operations, IT support, or a related technical role, with demonstrated Azure experience.

** Qualifications*
* + Working knowledge of Azure IaaS/PaaS services, monitoring tools, and identity/access management.

+

Experience with ticketing and incident management systems, including SLA/SLO tracking.

+ Basic scripting/automation experience (Power Shell, Bicep, ARM, or similar).

+ Strong analytical and problem-solving skills.

+ Effective written and verbal communication skills, with ability to interface with technical and non-technical stakeholders.

+ Must hold a DoD 8140/8570 Certification

+ Technical Bachelor's degree (Computer Science, Computer Engineering, or System Management) or equivalent experience

** Preferred Qualifications*
* + Azure Administrator Associate (AZ-104) certification or equivalent.

+

Experience with Infrastructure-as-Code (ARM, Bicep, Terraform).

+ Familiarity with Windows Server and/or RHEL administration.

+ Experience supporting classified or DoD cloud environments.

** Clearance*
* + An active TS/SCI federal security clearance is required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of  
** California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience.

Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. ()  We accept applications on an on-going basis and there is no fixed Final date to receive applications.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia…