Data Transfer Workstation Support Technician II

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Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

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* Job Description:

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* Accenture Federal Services is seeking an individual responsible for providing qualified Data Transfer Workstation support to provision, configure, deploy, and sustain DTWs as hardened, domain-joined Windows 11 kiosk workstations designed specifically for controlled data ingress and egress.

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* Responsibilities include:

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* + Create and maintain Windows image to be used on the Workstations specific to Data Transfer Agents (DTA)

+ Support deployment activities of workstations to Animal sites

+ Create workstation sustainment plan (MECM, TSGs, and site deployment plan)

+ Service Desk Integration

+ Perform imaging and configuration of the DTW machine for deployment.

+ Follow and improve the deployment process and documentation with coordination of DTW Engineering team.

+ Create install request with SOI team to ensure local site infrastructure is configured for DTW installation.

+ Deliver the configured DTW to PjM for shipping to local site.

+ Provide customer training and answer questions as necessary for the data transfer process with the DTW.

+ Monitors overall system health, performs routine maintenance, and documents / recommends new workflows for stability.

+ Manages Operational System Management (through ITSM) escalation and triage as required.

+ Troubleshooting and remediation activities as appropriate to include coordination with System Owners, Product Team, and Migration Team.

+ Complete regular maintenance on all systems/applications to include patching and vulnerability remediation and identification of end-of-life replacements.

+ Complete approved configuration updates/changes and escalates as needed.

+ Work with the engineering team to improve, automate, and streamline the DTW lifecycle. Including imaging, configuration, deployment, operation, maintenance, and monitoring

** Here's what you need:*
* + DoD 8570 IAT Level II or higher certification upon start

+ AZ-900, Cloud+, AWS Cloud Practitioner, or equivalent certification

+ Bachelor's degree or additional 4 years equivalent experience

+ 3+ years demonstrated performance in related technology

+ Experience in one or more of the following topics:

+ Cloud technologies

+ Data and AI

+ Security

+ Complex networks

+ IAAS, PAAS, and/or SAAS

+ Cross-platform integration and large-scale, complex systems

+ Business applications design and implementation

** Bonus points if you have:*
* + Direct Platform Support (Windows Workstation/Server)

+ Active Directory Organization and Management (OU and GPO Management)

+ Azure Solutions Management (IaaS, PaaS, and Virtual Network Components)

+ AVD Experience and Component Support (Pools, Workspace, Application Management, Firewall Management)

+ Azure Services (Compute, Networking, Storage, Analytics, Containers, Intune, Sentinel, etc.)

+ Power Shell

+ Azure Purview

+ AZ-104

** Security Clearance:*
* + An active TS/SCI Clearance

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of  
** California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience.

Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. ()  We accept applications on an on-going basis and there is no fixed Final date to receive applications.

The pay range for the states of California,…