Urban English Linguist - Nationwide

Title

Urban English Linguist - Nationwide

Nationwide

Public Trust

This is an as needed Part-Time Essential Services Position that may require day and/or night shifts, including weekends and holidays. The position is subject to the Service Contract Act and is classified as non-exempt, meaning eligible for overtime.

$28.73/hr

When you decide to join KACE, you work alongside talented professionals sharing a passion to make a difference! KACE employees bring diverse talents and experiences to critical projects that help shape the nation’s safety, security, and quality of life. The desire to have a career that is purposeful and forward‑thinking is woven into every KACE employee… it’s The KACE Way. KACE employees are purposeful, forward focused, open‑minded, trustworthy, and invested.

The KACE Way is a commitment to employees, to customers, and to communities. Join KACE and make a difference!

Our linguists perform real‑time transcriptions of sensitive material from Urban English to English; collect, analyze, identify, and decode colloquialisms and slang terms; extract pertinent information and communicate it to law‑enforcement agents. The linguist also transcribes source documents and recordings from storage media, including audio cassettes, videocassettes, or digital media.

• Listens to oral and written intercepts or pre‑recorded communications in Urban English and provides verbal and written synopsis and transcriptions as applicable per project.
• Relates all pertinent information to the client when supporting a live project.
• Contributes to a master‑list of slang words and codes used by a particular group/organization for the duration of the project/case.
• Maintains a voice library for the duration of the project.
• Transcribes and translates pertinent calls and documents as assigned by the supervisor.
• Produces court‑ready transcriptions of pertinent calls, chats, and documents, following the required format.
• Uses various reference tools created during the project.
• Transcribes a minimum of 16 minutes of recorded conversation in an 8‑hour day.
• Operates specialized software equipment provided by the government, including JSI voice box, Pen‑link, Comverse, and other communication collection equipment used at the assigned site.
• Maintains a daily log of productivity.
• Performs related duties as assigned, within the scope of practice.

• Bachelor’s degree AND three (3) years’ experience in a professional setting OR Associate degree AND five (5) years’ experience in a professional setting OR High School Diploma AND seven (7) years of experience.
• Minimum of one (1) year of transcription experience in the required language.
• May be subject to a government background investigation; eligibility requirements may apply to access classified information.
• Must be a U.S. Citizen or Legal Permanent Resident.
• Knowledge of source language colloquial terms and expressions.
• Knowledgeable in SMS language, social media, and Webchat.
• Demonstrates excellent verbal and written skills in the target language, including correct and accurate grammar, punctuation, and spelling.
• Must meet a contract requirement of a score of 3 or better on a third‑party Language Assessment (Listening/Speaking/Reading/Writing) in English.
• Possesses strong computer skills in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Able to work under pressure, in a fast‑paced environment, and communicate effectively with management and law‑enforcement personnel.
• Can prioritize, manage time effectively, meet stringent deadlines, balance multiple tasks, and work in a team environment.
• Capable of taking technical direction and feedback from various sources.
• Type 45 words per minute.

• Ability to obtain/maintain a Security Clearance.
• Favorable credit check for all cleared positions.
• Successfully passes a background investigation, medical and drug screen.
• U.S. Citizen.
• Permanent Resident who has lived in the U.S. for the past 3 of 5 years.

• Standing/Walking/Mobility:
  Must have mobility to attend meetings with…