Senior Warehouse Manager, VA Operations
Listed on 2025-12-31
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Management
Operations Manager, General Management
2 days ago Be among the first 25 applicants
Description
About the Organization:
Exciting things are happening at the Capital Area Food Bank (CAFB) as we continue our mission! We understand that achieving long‑term food security requires more than just providing meals—it takes education, training, and collaboration. We're looking for passionate individuals with innovative ideas to help tackle the complex, interconnected challenges of food security, poverty, and equity. As we expand, we’re not only delivering food for today but also addressing the root causes of hunger by partnering with organizations that offer essential services like job training, healthcare, and education.
Food has the power to transform lives and create lasting change. Learn more at
Description
The Senior Manager of Operations is responsible for overseeing the full spectrum of facility operations, including Safety, Process Adherence, Inventory, Receiving, Put‑away, Replenishment, Pulling, Shipping and Quality teams. This role ensures that daily, weekly, and monthly KPI’s are consistently achieved. A key component of this role is being a strong problem solver who can identify and address root causes of issues, while engaging teams for valuable feedback and collaboration.
This role also collaborates closely with Facilities, Transportation, IT, Project Management and Program Leaders to ensure that all KPIs are met throughout the logistics chain. In addition, the Senior Manager of Operations provides strategic planning and analytical support to the transportation team, focusing on finding efficiencies and maximizing internal fleet utilization. This role will also assist the Managing Director of Operations with future planning and special projects throughout the year, such as biannual inventory reviews and annual food safety audits.
A key responsibility will be the development and implementation of a comprehensive safety plan, with a focus on both staff and food safety, ensuring that adequate training and learning opportunities are consistently provided.
Food and Warehouse Safety Management – 25%
- Ensure compliance with all food safety standards across the warehouse.
- Conduct regular safety briefings and safety checks for all warehouse staff.
- Track and provide ongoing staff training on equipment, ERP systems, and SOPs.
Day‑to‑Day Oversight – 50%
- Lead end‑to‑end operations, ensuring KPIs are met by guiding, coaching, developing and holding teams accountable.
- Identify and address root causes of challenges and collaboratively engage the teams to provide a solution.
- Oversee Volunteer staff, ensuring they contribute to warehouse operations when not assisting the Community Engagement Team.
- Report on all departmental performance to Managing Director.
- Foster collaboration across all Operations managers and teams.
- Conduct daily warehouse inspections to spot potential inventory issues (e.g., old orders, returns, abandoned pallets).
- Participate in and report on weekly Inventory meetings.
- Help create and refine SOPs for operational processes.
- Plan for the next 6‑12 months, anticipating challenges and strategic shifts.
- Design, develop, and execute operational procedures for warehouse activities, including food inventory, facility maintenance, and receiving food for distribution to partners and sites.
- Ensure efficient receipt and distribution of food to avoid stock‑outs, delays, and missed delivery windows.
- Address the root causes of product losses and implement corrective actions.
- Promote a team‑oriented environment to achieve team goals.
- Ensure compliance with government‑regulated programs (e.g., TEFAP).
- Assist the Managing Director of Operations with special projects as needed.
- Handle invoicing, expenses, and other tasks to ensure smooth warehouse operations.
- Maintain and ensure all fleet and equipment in the warehouse is in good working condition.
- Identify opportunities for process improvements and collaborate with the Director of Operations to plan and execute enhancements.
Staff Supervision – 25%
- Provide coaching and mentoring to developing staff.
- Develop and execute a training schedule to ensure KPIs are met.
- Appraise the performance of direct…
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