Warehouse Associate

Job Title:
Warehouse Associate
Job Description

The Warehouse Associate accurately counts, locates, inspects, and handles food and non-food items while performing a wide range of general warehouse duties. This role focuses on filling orders, loading and unloading trucks, moving and locating products, supporting volunteer projects, and maintaining a clean, safe, and food-safe distribution center. The position works in a warehouse environment with some outdoor exposure and frequent changes in temperature.

• Accurately fill agency orders by using warehouse technology systems to pull products from designated locations, scan products and rack labels, and load cases onto pallets for shipping or pick-up.
• Maintain accurate inventory levels by performing regular inventory counts with a target of at least 95% accuracy.
• Secure products on pallets by safely stacking and shrink wrapping items to ensure stability during transport.
• Safely operate warehouse equipment, including forklifts, pallet jacks, and other material handling tools, while following all company safety rules and procedures.
• Assist other departments within operations based on daily warehouse needs and priorities.
• Maintain a high level of sanitation and cleanliness throughout the building, including assigned racks, freezer areas, and cooler locations.
• Complete daily warehouse sanitation logs and equipment checklists to support proper maintenance of warehouse equipment.
• Adhere to and follow all AIB Food Safety practices and procedures in daily tasks.
• Check and load the NOVA transfer truck to ensure timely and accurate transfers.
• Backfill for the NOVA terminal as needed to support continuous operations.
• Backfill the Agency Mart Lead when required to ensure uninterrupted service.
• Backfill for the Receiving team as needed, including assisting with shipping and receiving activities.
• Cross-train and provide support across the Operations department to promote flexibility and coverage.
• Support volunteer projects within the warehouse, providing direction and assistance as needed.
• Maintain cleanliness of the distribution center by following food safety, sanitation, and company cleanliness guidelines.
• Perform other tasks as assigned by the supervisor to support overall warehouse operations.

• At least a high school diploma or GED.
• At least 2 years of experience in a warehouse or operations environment.
• Experience using handheld scanning devices and warehouse technology systems, including RF scanners.
• Ability to operate a motor vehicle, forklift, and pallet jack with a valid license.
• Ability to work overtime as needed, including weekends.
• Experience with inventory control, including counting, tracking, and maintaining accurate stock levels.
• Proficiency in general warehouse operations such as picking, packing, loading, unloading, and material handling.
• Ability to adhere to warehouse safety practices regulated by OSHA.
• Ability to follow AIB Food Safety guidelines and procedures.
• Strong communication skills to interact effectively with staff, volunteers, donors, and agency representatives.
• Excellent customer service skills when supporting internal and external stakeholders.
• Demonstrated flexibility and ability to work as a team player in a dynamic environment.

• Previous experience operating forklifts, pallet jacks, and other material handling equipment.
• Familiarity with RF scanners and other warehouse technology tools used for picking, packing, and inventory control.
• Experience in shipping and receiving functions, including loading and unloading trucks.
• Ability to maintain detailed sanitation logs and equipment checklists.
• Strong attention to detail and accuracy when filling orders and performing inventory counts.
• Ability to work effectively in a semi-climate-controlled environment with exposure to coolers and varying temperatures.
• Comfort working in a setting that includes both indoor warehouse spaces and some outdoor exposure.
• Capability to support multiple operational areas through cross-training, including transfers, agency support, and receiving.

You will contribute to a mission-driven organization with a strong focus on community impact and service. The role offers the opportunity to support a non-profit environment while enjoying great benefits and a supportive, team-oriented culture. You will work alongside dedicated colleagues and volunteers, gain cross-functional experience across operations, and benefit from a stable work setting…