Parking Representative-Los Alamitos-Part-time-; Administrative, Externals

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459‑bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region.

Listed among America’s Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and qua ternary care and is home to Orange County’s only National Cancer Institute‑designated comprehensive cancer center, high‑risk perinatal/neonatal program, and American College of Surgeons‑verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center.

UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

Position Summary:

The parking representative serves and assists staff, patients, and visitors in maintaining compliance with parking rules and regulations. Under general supervision, oversees vehicle management and tracking for Medical Center visitors and patients, providing the highest level of customer service, using the department’s policies and procedures as guidelines. The incumbent will staff the information booths, parking kiosks, and provide valet services. Ensures customer concerns or complaints regarding parking operations are addressed in a timely manner, respectfully and professionally, and referred to the appropriate person in parking services, when necessary.

Greets visitors, helping to unload bags, carefully park and quickly retrieve vehicles in parking structures safely, while following all policies and procedures.

Required Qualifications:

• Working knowledge of computer systems and software
• Skill in interacting diplomatically and courteously with the public in a high volume, public contact setting involving guests, faculty, staff, students, hospital patients, and visitors to Medical Center.
• Must successfully complete an FBI fingerprinting process and maintain the successful completion throughout employment.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must possess and maintain a valid California driver’s license.
• Must demonstrate customer service skills appropriate to the job.
• Must be available to work alternate work schedules and overtime, including evenings, weekends, and holidays as needed.
• Excellent written and verbal communication skills in English.
• Employment is contingent upon completion of satisfactory background investigation.
• Demonstrated skills in mathematics and cash handling in order to maintain accuracy and accountability regarding cash, ticket handling and refund processing.
• Ability to work outside and year round in inclement and climent weather, using established foul weather gear provided by the department.
• Ability to work in an underground parking garage.
• Ability to stand and/or walk entire shift.
• Ability to operate both manual and standard transmission vehicles.

Preferred Qualifications:

• Knowledge of parking equipment and supplies such as pay stations, automated valet systems and handheld computers.
• Knowledge of applicable procedures and regulations concerning parking enforcement and traffic control.
• Knowledge of University and medical center organizations, policies, procedures and forms.

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of…