Emergency Management​/Response Operator ; EOSC Operator

Emergency Management / Response Operator 3 (24/7 EOSC Operator)

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Reporting to the Emergency Operations Group Leader, the Emergency Operations Support Center (EOSC) Operator in the Emergency Operations Center (EOC) provides 24/7 support for incident management and coordination. In this role, you will receive, gather, and assess information regarding abnormal or unusual events and emergency conditions across the Los Alamos National Laboratory (LANL), as well as monitor the LANL fire alarm system.

Additionally, you will coordinate the deployment of LANL emergency response assets, including Emergency Managers, the Hazardous Material Team, and other specialized teams as required.

• Comprehensive demonstrated experience in 911 Public Safety Answering Point (PSAP), security, medical dispatching; or another emergency/security service or high consequence field.
• Extensive demonstrated Knowledge of established procedures for answering multiple radios and telephone lines and providing emergency or critical instructions as appropriate.
• Experience working in fast-paced, multitasking work environments; with the ability to quickly adapt and prioritize multiple work tasks.
• Knowledge of potential hazards and proper procedures involved in emergency response to fire, explosions, chemical, radiological, security, and/or natural disaster situations.
• Knowledge of word processing, computer programs, and other software packages.
• Effective oral and written communication skills and excellent interpersonal/customer service delivery skills.

The position requires an Associate Degree in Systems Engineering, Computer Studies, Public Safety, Communications, or a related field and a minimum of four years of experience; or an equivalent combination of education and experience directly related to the occupation.

• Experience with DOE Order 151.1D, Comprehensive Emergency Management System.
• Knowledge of LANL site, organization, policies and procedures, and facility operations.
• Experience working within the National Incident Management System/Incident Command System.
• Completion of Federal Emergency Management Agency (FEMA) courses.

Working alone;
Working overtime or irregular schedule;
Working off‑shift/rotating schedule;
Working in a noisy environment

The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents (“green card” holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

• The candidate must be willing to work rotating shifts which include swing and graveyard shifts, weekends, and holidays; work some scheduled and non‑scheduled overtime, sometimes with little or no notice.
• The candidate must be willing to work on‑call rotations and supplemental on‑call assignments, and as a member of the Emergency Operations Group (EM‑OPS) be available for an immediate call back with a maximum response time of 60 minutes.
• As a supplement to this application, applicants are encouraged to provide a cover letter that addresses each of the minimum requirements and as many of the desired skills as applicable to their…