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IT Access & Authentication Support Specialist

Job in Los Alamos, Los Alamos County, New Mexico, 87545, USA
Listing for: Edgewaterit
Full Time position
Listed on 2025-12-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, IT Consultant
Job Description & How to Apply Below
A government contracting firm is seeking an IT Customer Support Specialist to be the primary point of contact for users experiencing technical issues related to authentication and access on Laboratory networks. Candidates must have 8 years of experience in customer-facing IT support and possess an Active Q clearance. Responsibilities include providing front-line support for authentication, resolving technical problems, and maintaining communication with customers about case statuses while ensuring high levels of satisfaction.
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