Learning Specialist

What You Will Do

Los Alamos National Laboratory (LANL) is seeking a Learning Specialist 3 to join the Technical Training Center - Training Systems and Standards (TTC-TSS) group. In this position, you will develop and deliver training for administrators and users of LANL's learning systems, supporting varying levels of experience and technical proficiency. This position focuses on program analysis, identifying process gaps, and improving how training systems and procedures are applied across the institution to ensure consistency, compliance, and operational excellence.

• Teach and facilitate instructor‑led and virtual training sessions on the use of LANL's learning management systems and associated tools.
• Develop materials, guidance, and resources for system administrators, course owners, and program users.
• Perform program analysis to identify process inefficiencies, data inconsistencies, or training gaps within the enterprise LMS.
• Recommend and help implement solutions that improve training data accuracy, usability, and compliance.
• Support configuration, permissions, and procedural governance within learning systems.
• Collaborate with IT and program stakeholders to ensure proper application of training policies, standards, and business rules.
• Provide user support and coaching for system functionality and best practices.
• Contribute to institutional documentation, job aids, and continuous improvement efforts related to system operations.
• Applies established principles and institutional knowledge to solve moderately complex problems.
• Works independently on assigned projects under general supervision.
• Provides guidance and training to peers and users.
• Contributes to group and institutional objectives by identifying and implementing process improvements.

• Proven ability to design and deliver clear, engaging training sessions for diverse audiences.
• Experience supporting or teaching system users, administrators, or program owners in a technical environment.
• Strong communication and presentation skills, both in person and virtually.
• Demonstrated understanding and experience using ADDIE (Analyze, Design, Develop, Implement, Evaluate) model.

• Working knowledge of learning management systems (LMS), including configuration concepts, permissions, and reporting tools.
• Ability to analyze data, identify gaps, and propose process improvements.
• Strong attention to detail and ability to document and communicate technical information effectively.
• Proficiency with Microsoft Office applications and familiarity with online training development tools.

Bachelor's degree in a related field and 8 years of relevant experience, or an equivalent combination of education and experience directly related to the occupation. Master's degree preferred.

• LANL Training Staff Qualification Program (TSQP)-Qualified Learning Specialist.
• LANL UTrain LMS Full Administrator.
• Knowledge of DOE, NNSA, or other federal training compliance frameworks.

The work location for this position is hybrid and is located in White Rock, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.

Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China—including the special administrative regions of Hong Kong and Macau—as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian…