Instructional Technologist ; Learning Management System Administrator

What You Will Do

Los Alamos National Laboratory (LANL) is seeking an experienced Instructional Technologist 4 to join the Technical Training Center - Training Systems and Standards (TTC-TSS) group. In this advanced-level position, you will lead efforts to configure, integrate, and sustain the Laboratory's enterprise Learning Management System (LMS) and related tools. This role focuses on system functionality, performance, and interoperability; ensuring LANL's training technologies meet operational, regulatory, and security requirements.

• Provide expert level technical and administrative support for enterprise-wide learning systems and commercial training content providers, including SAP NS2 Success Factors Learning Module and Linked In Learning.
• Support the configuration and maintenance of system integrations with other Laboratory applications.
• Use web application development and JavaScript troubleshooting skills to identify and resolve technical issues.
• Coordinate with stakeholders, IT, and vendors to manage configurations, enhancements, and issue resolution.
• Support institutional policies and rules of use related to system governance and compliance.
• Monitor data integrity, reporting, and analytics for system accuracy and training compliance.
• Recommend and implement improvements to enhance automation, interoperability, and system efficiency.

Technical Expertise:

• Expert level understanding of enterprise learning management systems, integrations, and configuration management.
• Experience developing and troubleshooting web-based applications using JavaScript and browser developer tools.
• Knowledge of SCORM, web services, APIs, and single sign-on (SSO) solutions.
• Strong proficiency with Microsoft Office and other common software tools.
• Familiarity with DOE training standards, compliance, and institutional systems operations.

Communication &

Collaboration:

• Excellent customer service and communication skills.
• Ability to work across technical and non-technical teams, including HR, IT, Legal, and Policy offices.
• Demonstrated ability to manage priorities and solve complex problems independently.
• Works independently on complex, high-impact issues requiring advanced technical judgment.
• Creates cross-organizational collaborations and influences key stakeholders.
• Operates with minimal supervision toward long-range objectives.

Analytical & Strategic

Skills:

• Strong data analysis and problem-solving skills.
• Proven success implementing improvements to large-scale systems.
• Ability to anticipate technical challenges and develop sustainable solutions.

Education/

Experience:

Bachelor's degree in a related field and 12 years of relevant experience, or an equivalent combination of education and experience. Master's degree preferred.

• Experience with SAP NS2 Success Factors Learning Module or another FedRAMP-authorized Learning Management System.
• Experience with process improvement and automation in enterprise training environments.
• Knowledge of DOE, NNSA, or other federal training compliance frameworks.

Work Location: The work location for this position is telework and is located in Los Alamos, NM. Telework is defined as working from offsite but within 2 hours ground commute of this location. Reporting onsite may be periodically necessary. All work locations are at the discretion of management and can change at any time with appropriate notice.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible…