QPA Manager

What You Will Do

Come join our team!! This leadership position is in the Institutional Quality (IQPA-IQ) group and reports to the IQPA-IQ group leader. The IQ mission is to integrate quality requirements into processes, validate policies and programs that meet regulatory and customer requirements and expectations, and develop/manage tools to support the IQPA division institutional programs.

You will serve as the team leader for the Institutional Quality Programs Team, and typical responsibilities include, but are not limited to:

• Lead, motivate, and mentor your team while holding them accountable to deliver program and project objectives.
• Manage budget, staffing, mission objectives, and employee performance.
• Apply continuous improvement techniques and methodologies in the development and maintenance of Institutional Quality policies and procedures, Software Quality Assurance, Procurement Quality, and the Nonconformance Reporting (NCR) process and related tools and training.
• Use business acumen paired with quantitative and qualitative analysis to make decisions and provide solutions to significant, unique or complex issues.

• Quality Assurance Requirements: Extensive experience applying and interpreting quality assurance contractual requirements, policies, and procedures such as DOE O 414.1D, ASME NQA-1 2008/2009(a), and LANL's Quality Assurance Program across diverse groups.
• Decision Making: Extensive experience in effective decision-making and risk management related to complex technical issues and influencing outcomes.
• Supervisory: Demonstrated experience leading and managing direct reports to achieve organization and personal development objectives.
• Customer Service: Advanced customer service skills that utilize strong written and verbal communication skills in various settings and levels.

Education/

Experience:

Position requires a Bachelor's Degree from an accredited institution and 5 years related experience; or, an equivalent combination of education and experience directly related to the occupation.

• LANL Quality Assurance: Demonstrated working knowledge and understanding of LANL Quality Assurance (QA) Program requirements. Demonstrated ability to review and revise QA procedures and plans.
• Program/Project Management: Demonstrated success developing and managing new projects, program initiatives, delegation of tasks, and schedules.
• Continuous Improvement: Demonstrated experience in process improvement principles and practices such as lean continuous improvement.
• Relationship Management: Demonstrated experience managing complex relationships, conflict resolution, and collaborative problem solving. Ability to foster a high level of quality awareness while supporting LANL's various missions.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants: Applicants are encouraged to include a comprehensive cover letter addressing how they meet the required and desired skills.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China—including the special administrative regions of Hong Kong and Macau—as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents (green card holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Located in beautiful northern New Mexico, Los Alamos…