Patient Care Coordinator

Available immediately!

Patient Care Coordinator at a women's health clinic

We are a small and established acupuncture clinic specializing in women’s health. We’re looking for an enthusiastic, professional patient care coordinator to join our fantastic team! You’ll play a crucial role as our organization’s face and first point of contact. Other responsibilities include supporting the clinic’s daily needs, answering phone calls and emails, scheduling appointments, managing mail and deliveries, and other assignments to ensure smooth clinic operations.

Job seekers should take pride in their work, be excited about helping others, and be interested in growing with our organization. If this sounds like you, apply now!

Hours:

Mondays 2:30 pm to 7:00 pm | Tuesdays 8:00 am to 6:30 pm (one‑hour lunch break) | Wednesdays 10:00 am to 7:00 pm (one‑hour lunch break) | Thursdays 9:30 am to 7:00 pm (one‑hour lunch break) | Fridays 8:00 am to 2:30 pm

As our patient care coordinator, you’ll be our patients’ first and last point of contact, ensuring smooth operations and a positive customer experience. Your duties include managing online bookings, answering calls and emails, processing payments, scheduling appointments, and supporting practitioners.

• Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
• Respond to incoming phone calls and emails and ensure the right people receive all important information
• Make appointments for employees and keep the calendar current and correct
• Manage incoming and outgoing mail and handle deliveries
• Manage online booking and charting systems
• Greet patients warmly, answer calls/emails, and handle payments
• Coordinate appointment scheduling and practitioner calendars
• Maintain office setup, including prepping and cleaning treatment rooms
• Manage phone and email correspondence, data entry, and office supplies
• Support practitioners with patient file updates and room preparation
• Bill insurance

• Warm, personable, team-oriented, and enjoy working with people all day
• Positive attitude and professional demeanor
• Dependable, detail-oriented, and health-conscious
• Keen interest in women’s health

• Excellent multitasking and organizational abilities
• Strong communication skills and tech‑savvy
• Ability to work independently and collaboratively

• Exhibits working knowledge of Microsoft Office and basic computer skills
• At least one year of receptionist or administrative assistant experience, or similar preferred
• High school diploma, G.E.D., or equivalent
• Comfortable taking telephone calls and mitigating stressful situations
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills

Starting at $22 hourly with paid lunch breaks, and opportunity for increase.