Caregiver - Memory Care

Caregiver – Memory Care at Kisco Senior Living (Los Altos, CA).

Full‑time position, Monday‑Friday, 9:30 am – 5:30 pm with flexibility as needed. Pay range: $22‑23 /hr. Hiring bonus: $1,000.

• Actively participate in programs and activities to keep residents engaged.
• Assist residents as needed, including toileting support and escorting them to and from common areas or their apartments.
• Monitor residents’ well‑being in a general way and report any changes in condition to the appropriate associate/department immediately.
• Assist residents with simple requests as needed or find appropriate associate to assist.
• Learn resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction.
• Supervise or assist with bathing, dressing, grooming, meals, ambulation and other activities of daily living.
• Provide companionship and develop strong resident relations.
• Respond to emergencies according to policies and procedures.
• Help residents with assistive devices (walkers, wheelchairs, hearing aids, etc.).
• Encourage self‑care of residents.
• Document care provided to residents consistent with documentation standards.
• Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia Care Coordinator to assure that resident individual service plans are current.
• Review 24‑Hour Report and care check lists regularly.
• Maintain resident confidentiality and privacy.
• Practice standard precautions, infection control, and safe work practices.
• Observe and monitor residents to provide or assist with documentation regarding resident status.
• Cover the Customer Service desk in the Care Services lobby if necessary.
• Answer telephone according to company policy and standards.
• Support, lead and participate in resident‑centered wellness programs.
• Resolve resident questions according to set policies and procedures.
• Greet and direct family members, potential residents, prospects and other individuals to the appropriate staff contacts in the community.
• Assist and participate in community special events and marketing events.
• Assist residents in meeting their social needs through interaction with staff, family and other residents including encouraging and reminding residents of wellness programming.
• Assist in the general upkeep of the community common areas.
• Maintain upkeep of residents’ rooms (e.g., making bed, taking out trash, washing dishes).
• Assist with resident laundry as assigned.
• Support open and honest communication with and between all associates.
• Work as part of the team within your department and across the community.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
• Look for ways to reduce costs and create efficiencies on a daily basis.
• Ensure regulatory compliance and report any issues or concerns immediately to supervisor.
• Support continuous improvement.
• Adhere to all regulations, laws and company standards, including the Associate Handbook.
• Understand and support the community sales process.
• Perform other related duties as required.

• Bring a smile to work every day.
• Be a great team player.
• High school education or GED equivalent preferred.
• Experience as a caregiver and supporting residents with MCI through activities and daily engagement programs is required.
• Nursing assistant course recommended.

• First aid certification and CPR, if required.
• Must meet state training requirements and/or certifications.
• Nursing Assistant Certification (CNA) is desirable.
• Basic competency in the use of multiple forms of technology, including Microsoft Office applications, internet‑based and custom applications.
• Ability to work a flexible schedule, including weekends and holidays as needed.

• Competitive pay.
• A free meal per shift.
• Healthcare benefits including vision and dental (full‑time only).
• Matching 401(k) (full‑time only).
• Paid time off.
• Rewards and bonus opportunities.
• Continuous training and growth opportunities.

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award‑winning leader in the senior living industry for over 30 years.

All offers of employment are subject to satisfying our pre‑employment process, which includes successfully passing a drug screen, a job‑specific physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre‑hire requirements.

Kisco Senior Living is an Equal Opportunity Employer.