Business Office Manager; Hybrid Job Los Angeles area,California USA,Accounting

Position: Business Office Manager (Hybrid)

The Business Office Manager is responsible for the determination of charges, billing, collecting and refunding of student tuition and fees including financial aid transactions. This position provides support in maintaining accurate and detailed records pertaining to the student billing system and the general ledger. This position is responsible for all procedures and functions of the Business Office in the absence of the Director of the Business Office.

Student

Accounts and Receivables Management:

Processing student award disbursements and maintaining accurate, detailed records for federally funded student and grant aid programs, including executing aid disbursements processes, processing student refunds, applying refunds to outstanding housing balances and prior-term account balances, and tracking refund issuance and mailing status.

Administering delinquent student accounts by assessing late fees, enforcing financial obligation restrictions, coordinating with collection agencies, issuing overdue billing notices, and managing payment agreements, including maintaining records and monitoring compliance with established payment commitments.

Resolving billing and collection issues for student accounts which includes processing any prorated refunds for students who provide the proper documentation.

Billing students and reviewing student accounts to ensure all charges are accurate and properly assessed, as well as ensuring that various payment types are received and properly posted to accounts and/or processed as refunds as applicable.

Preparing and monitoring various third-party agency, waiver and scholarship billings and payments.

Reconciling and processing any student deposits pertaining to credit fees.

Processing any returned checks from the bank for non-payment.

Administering P-TECH grant activities by preparing grant budget requests, reviewing eligible student accounts and calculating funding amounts, processing grant vouchers, and completing required program and financial reports.

Monitoring and reconciling miscellaneous accounts receivables, processing year-end journal entries, and prepare supporting reconciliations and documentation for external auditors.

Dispensing and reconciling monies from the College Petty Cash fund according to established policies and procedures.

Processing journal entries for monthly cost accounting and the Campus Store daily deposits.

Verifying students’ eligibility to graduate which includes generating the student grade hold list each semester.

Verifying accounts for student insurance billing.

Processing the application of Health Manpower credits and refunds to student and sponsorship accounts.

Office Management Duties:

Responsible for the operation of the Business Office in the absence of the Director of the Business Office.

Providing leadership and ensuring cross-training of the other Accounts Receivable personnel.

Working with the Office of Technology Experience & Services to maintain and improve the billing system.

Scheduling and supervising work-study students.

Purchasing Business Office supplies.

Developing and recommending changes in the collection and billing procedures as appropriate.

Counseling individuals and agencies on matters relating to the College policies concerning tuition and fees.

Monitoring and managing the shared Business Office email inbox, including responding to inquiries in a timely and accurate manner and directing messages to other appropriate departments as needed.

Assumes other responsibilities as requested by the Director of the Business Office.

Bachelor’s Degree in Business, Accounting or related field with a minimum of 3 years of experience in a Business Office environment, such as a billing or accounts receivable office, or related expertise.

Knowledge of various software programs including the ability to learn and use the Ellucian Colleague ERP accounting system
Knowledge of basic accounting rules (GAAP & GASB) including the ability to draft applicable financial statements from financial data
Must have the ability to interpret and follow applicable procedures and regulations of federal, state, and local funding agencies
Proficiency with Microsoft Office products including the ability to create and manipulate Excel spreadsheets using basic formulas
Excellent customer service and communication skills
Knowledge of Multiplication, Division, Percentages