Manager, Revenue Cycle

Location:Los Angeles, CA

Schedule/Shift: On-site, 9:00 AM-6:00 PM

Pay:$45.00 - $49.00 per hour
26-10973

The Manager, Revenue Cycle supports accounts receivable, collections, cash flow forecasting, and financial reporting for assigned customer accounts. This role monitors outstanding balances, resolves billing and payment inquiries, analyzes collection performance, and prepares cash forecasts and management reports. The position collaborates with Finance, Sales, Legal, Operations, and other stakeholders to maintain customer relationships, resolve collection issues, strengthen internal controls, and improve revenue cycle processes.

• Manage accounts receivable and collection activities for assigned customer portfolios through proactive customer outreach by email, phone, and virtual communication.
• Monitor accounts receivable aging reports, identify overdue balances, and escalated collection risks for timely resolution.
• Research and resolve customer inquiries related to invoices, payments, billing discrepancies, and account balances.
• Analyze customer payment trends and collection performance to identify risks and opportunities for improvement.
• Upload invoices and supporting documentation into customer-specific billing and procurement systems.
• Prepare monthly cash forecasts, analyze variances, and provide commentary on collection performance.
• Maintain weekly and monthly collection reporting packages, including account updates, financial analysis, and management reports.
• Participate in cash forecasting calls, collection review meetings, and stakeholder discussions across global teams.
• Collaborate with Sales, Legal, Finance, Operations, and other internal teams to resolve customer disputes, contractual issues, and collection challenges.
• Support month-end closing activities and ensure compliance with financial controls, policies, and procedures.
• Perform credit checks, review financial statements, and recommend actions to mitigate credit and collection risks.
• Identify and implement process improvements that increase efficiency, strengthen internal controls, and enhance the customer experience.
• Prepare ad hoc reports and financial analyses for management as needed.
• Maintain effective relationships with customers and internal stakeholders while managing multiple priorities and deadlines.

• Minimum 2-3 years of relevant professional experience.
• Experience with financial forecasting, financial reporting, and working capital management.
• Experience using Oracle, SAP, or other enterprise resource planning (ERP) systems.
• Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, data analysis, reporting, and reconciliations.
• Proficiency in Microsoft Office applications, including Excel, Outlook, and Word.
• Strong written and verbal communication skills in English.
• Ability to analyze financial and operational data, identify issues, and drive timely resolution.
• Strong organizational, analytical, and time-management skills with attention to detail.
• Ability to manage competing priorities, work independently, and meet deadlines in a fast-paced environment.
• Strong interpersonal skills and the ability to collaborate with stakeholders across departments, organizational levels, and time zones.
• Demonstrated integrity, professionalism, accountability, and a proactive, results-oriented approach.
• Ability to identify process improvement opportunities and support effective internal controls.

• College degree in Accounting, Finance, Economics, Business Administration, or a related field preferred.

• Experience in collections, accounts receivable, revenue cycle management, or accounting.
• Experience in the media, entertainment, licensing, content distribution, or broadcasting industry.
• Spanish or additional language proficiency.
• Experience working with global customers and geographically dispersed teams.

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