Assistant Property Manager

Paseo (The), Paseo at Californian, The, 1901 W. 6th Street, Los Angeles, CA 90057, USA

The Assistant Property Manager will support the Property Manager in the day-to-day operations, financial management, and regulatory compliance of both Bonnie Brae Apartments and Paseo at California
, two 53-unit affordable housing communities located in the Westlake district of Los Angeles. These properties feature a mix of one-, two-, three-, and four-bedroom units and serve senior residents under HUD Section 8 programs.

This role requires regular interaction with a diverse range of stakeholders, including residents, RHF corporate staff, vendors, community partners, and regulatory agencies. The ideal candidate will bring strong organizational and interpersonal skills, along with the ability to provide compassionate, resident-centered service in a fast-paced, mission-driven environment.

• Answer incoming calls, provide assistance, or take detailed messages for the Property Manager or Maintenance team.
• Manage correspondence with residents, staff, vendors, city officials, and investors.
• Schedule appointments and gather documentation from residents for annual recertifications.
• Coordinate with vendors to schedule services or request bids and proposals.
• Maintain accurate and compliant resident and facility files.
• Manage the applicant waiting list, including scheduling interviews and updating application statuses.
• Process and track maintenance work orders using One Site; follow up with residents to confirm task completion.
• Monitor and inform the Property Manager when office supplies, including postage stamps, need replenishment.
• Update resident information in One Site as needed.
• Perform additional administrative tasks and responsibilities as assigned.

• Serve as the first point of contact for residents, addressing concerns with professionalism and empathy.
• Communicate policies, updates, and information to residents effectively.
• Facilitate resident engagement through clear and respectful interactions.

• Ensure resident and property records comply with HUD and regulatory requirements.
• Assist in preparing compliance reports for audits and inspections.
• Support the Property Manager in adhering to fair housing laws and RHF policies.
• Assist with rent collection, record payments, and issue receipts.
• Help track delinquencies and prepare late notices.
• Collaborate with the Property Manager to resolve financial discrepancies.

• Support team members in daily operations to ensure a cohesive workflow.
• Liaise with vendors to arrange maintenance and service activities, ensuring timely completion.
• Communicate updates or issues to the Property Manager promptly.

• Minimum of 2 years of office experience required; property management experience preferred.
• Familiarity with affordable housing programs (HUD, Tax Credit) is an advantage.
• Proficiency in Microsoft Excel, Word, and One Site Real Page software preferred.

• Organizational Skills
  :
  Strong ability to prioritize and manage multiple tasks effectively.
• Communication
  :
  Excellent verbal and written communication skills to engage with a diverse population.
• Problem-Solving
  :
  Resourceful and proactive in resolving issues independently or with a team.
• Adaptability
  :
  Thrive in a fast-paced, constantly changing work environment.
• Customer Service
  :
  Demonstrate empathy and professionalism in interactions with residents and stakeholders.
• Attention to Detail
  :
  Ensure accuracy in documentation and compliance with deadlines.
• Ability to work under critical deadlines and manage multiple priorities.
• Interact with residents, staff, and external stakeholders in a professional and compassionate manner.
• Flexibility to adapt to evolving operational needs and responsibilities.
• Note:
  
  This is a part-time opportunity, scheduled for approximately 20 to 30 hours per week, and is not eligible for RHF benefits. We are open to working with the selected candidate to provide flexibility in scheduling.

Actual base salary considers several factors including but…