Supervisor, Office - Arcadia Neurosurgery Clinic Exempt; Non-Union

Supervisor, Office - Arcadia Neurosurgery Clinic

Full Time – 8 Hour Days (Exempt) (Non-Union)

Job Location:

ARH Arcadia Hospital

Job Requisition

Posted: 5 Days Ago

• Provide direction, supervision, and coordination of office flow and activities.
• Support coordination and maintenance of files and data activities for efficient operation.
• Assist leadership with departmental activities including education, communications, program development, time‑keeping, reporting and special projects.
• Oversee physician support staff scheduling, time‑card maintenance, and operations across multiple practice sites.
• Manage centralized processes such as appointment scheduling, prescription refill service, and transcription support.
• Serve as liaison to Health Information Management (HIM) and lead EHR on‑site coordinator for the department.
• Facilitate physician onboarding, including form submission, lab coat & business card orders, and EHR training schedule.
• Provide support for expenditure tracking and financial document processing.
• Monitor daily operations of administrative staff, conduct orientation of new hires, maintain position descriptions, performance standards, and monthly performance meetings.
• Implement and evaluate policies and procedures; recommend changes to leadership.
• Act as Super‑User and trainer for the electronic health record, lead change management for system enhancements, and maintain policies and procedures.
• Processing and timely entry of prescription refill requests, dictation, payroll/time‑card processing.
• Enhance departmental performance through continuous assessment and process improvement.
• Maintain effective intra‑departmental and inter‑departmental communication, including written and verbal follow‑up, voice mail, and email.
• Develop and provide educational materials and training for staff as needed.
• Perform other duties assigned by the Director or designee.

• High school diploma or equivalent.
• 1–2 years of administrative operations experience in an outpatient setting.
• Knowledge of EHR and financial systems (Lawson, Kronos, Kuali, etc.).
• Ability to work independently with minimal direction and supervision.
• Strong organization and time‑management skills.
• Commitment to excellence in patient care and customer service.
• Effective, appropriate, and diplomatic oral and written communication skills.

• Previous supervisory or managerial experience.

• Fire Life Safety Training (La City). If no card upon hire, must be obtained within 30 days and maintained continuously.

$68,640.00 – $ per year.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

USC observes affirmative action obligations consistent with state and federal law and will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations.

We provide reasonable accommodations to applicants and employees with disabilities. For assistance with the application process, contact USC Human Resources.