Administrative & Operations Senior Associate

Position:
Administrative & Operations Senior Associate

Reports to:

Practice Area Director Lead, Director of Sexual & Reproductive Health, & Operations Manager

Status:
Full-time Non-Exempt

Start Date:

March 1, 2026, or when filled

Location:

Primarily remote with occasional need to be present in the office or travel to other office locations.

The National Health Law Program (NHeLP) protects and advances the health rights of low-income and underserved individuals. NHeLP engages in national, state, and local advocacy efforts, including analysis of federal and state laws, policy advocacy, litigation, continuing legal education, and individual technical support. We work with lawyers and advocates, community-based entities, federal and state policymakers, health care providers, and clients.

NHeLP is committed to health equity—ensuring that everyone has access to the resources they need to be healthy—and to cultivating an internal environment that empowers an exceptional and diverse staff. For more information, see our Equity Stance.

As part of the Mission Coordination Team (MCT), the Administrative & Operations Senior Associate will work closely with the Director of California Policy Strategy Area (CASA) and the Director of Sexual & Reproductive Health (SRH). The Senior Associate will support the Directors, including assisting in coordination of the CA Strategy Area and the SRH team meetings, assisting with project management needs, scheduling appointments and maintaining calendars, managing travel arrangements, processing expense reports, performing technical assistance data entry, and providing significant administrative support to both Directors.

The Mission Coordination Team provides essential support for implementing NHeLP’s mission, vision, and equity stance. MCT oversees day-to-day business operations across finance and budget management, legal compliance, risk management, technology, office administration, and operational support for NHeLP’s practice and strategy teams who operate remotely and also maintain offices in Los Angeles, Washington, DC, and Chapel Hill.

The Administrative & Operations Senior Associate will also be encouraged to participate in organization-wide committees, and initiatives as part of their regular responsibilities.

Because NHeLP is a matrixed organization, this position operates under a dual supervision model that reflects its blend of programmatic and operational responsibilities:

• Programmatic Supervision:
  For duties related to project coordination, program support, communications, and administrative assistance to program leadership (approximately 70% of the role), the Senior Associate works directly with and is supervised by the California Policy Director and the Director of Sexual & Reproductive Health, both of whom are part of the program's leadership team.
• Operational Supervision:
  For duties related to operational processes, administrative systems, logistics, and cross-team support functions (approximately 30% of the role), the Senior Associate is supervised by the Operations Manager within the Mission Coordination Team (MCT). MCT oversight applies only to the operational aspects of the position.

This model ensures clear guidance and feedback for the distinct programmatic and operational components of the job while supporting effective collaboration across teams.

NHeLP seeks a driven and highly motivated Administrative & Operations Senior Associate to perform a range of high-level administrative and operational responsibilities. The position is crucial to ensuring the effectiveness of the Director of California Policy and the Director of Sexual & Reproductive Health in achieving program goals. The ideal candidate will be professional, flexible, adaptable, proactive, independent, resourceful, and able to work effectively with staff at all levels as well as external partners, sometimes under pressure and in a fast-paced environment.

Strong organizational skills, attention to detail, effective time management, initiative, and sound judgment are essential. The position requires the ability to manage multiple…