Operations Coordinator
Listed on 2026-01-28
-
Administrative/Clerical
Administrative Management -
Management
Administrative Management
Overview
The Organization SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).
Annually, we serve over justice-involved 1,500 individuals.
Title: Operations Coordinator
Division: Project 180
Pay Scale: $28.85-$33.85/hr
Location: Los Angeles, CA
Position SummaryThe Operations Coordinator is the backbone of our operational efficiency, ensuring a smooth workflow and supporting various departmental needs. Reporting to Operations Team Management, this role acts as the bridge between our staff and our processes. Ensuring a human touch on data-driven processes, this role encourages a wide range of skills with the opportunity to focus on special projects within either facilities or finance.
TheOrganization/Department Context
The Operations Team provides direct support to Project 180 staff with an eye for detail, process, and customer service. Spanning functional areas such as safety, facilities, finance, IT, and compliance, the Operations team takes on a generalist approach with a specialization in customer satisfaction. Operations at Project 180 began in 2023 and is still in a nascent form, seeking dedicated individuals willing to problem-solve, continuously learn, and strive for excellence.
EssentialFunctions
- Answer and document phone calls, emails, and walk-in staff requests for operational activities, including but not limited to: basic IT troubleshooting, office set up/breakdown, expense reporting, maintenance requests
- Maintain the preventative maintenance and asset upgrade schedules for facilities, vehicles, and technology
- Provide exceptional customer service to Project 180 staff, vendors, and partners by way of proactive communication and friendly demeanor
- Collaborate with Special Service for Groups (SSG’s) financial and administrative functions to ensure the seamless processing of financial and operational transactions
- Maintain handle and response times in line with operational standards
- Aappropriate escalate complex transactions to management team for resolution
- Schedule service appointments with vendors, staff, and property managers as needed
- Maintain accurate data entry for asset management, financial processes, and maintenance requests
- Provide just in time reporting to department leads on operational activities
- Train staff on office administrative tools (Concur, GSuite, Microsoft Office)
- Assist with the set up, breakdown, and maintenance of office equipment and decorations to ensure a welcoming environment for all clients and staff
- Process orders for supply management
- Regular attendance required. Holiday or weekend work may be required.
- Maintain and uphold Agency mission statement, values, policies, procedures, and principles.
- Perform other duties as needed.
- You may choose to apply for either/both of the facilities or finance Operations Coordinator positions. We encourage you to review the descriptions for the role that best aligns with your experience and interest.
- Maintain accurate and timely data entry in facilities management systems (e.g., work orders, asset inventory, vehicle logs, incident reports) in adherence to budget and quality standards
- Generate recurring facilities reports including work order volume and resolution time, preventive maintenance completion, and vendor activity
- Compile supporting data for budget tracking and variance reporting in coordination with the Finance and Operations Manager
- Plan and coordinate long-term…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).