Guest Experience Ambassador Omnicom

Rapport

$22-$24/hr

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

As a global advertising agency, our mission is to create smart, simple, and iconic work that transforms business and makes culture for the world’s best brand.

We think creativity lives in open, safe and brave spaces, where diverse perspectives can come together, free of prejudice and discrimination. We strive to be a partnership of equals. Everyone has a role to play here, and weinvite you to bring your fully authentic and crazy selves to this space. Together, we’ll do the best work we’ve everdone.

With our headquarters in Los Angeles, California, with 5 further international hubs making great work in many markets around the globe. We’re looking for a Guest Experience Ambassador to join our Operations Team. Someone who will act as the first point of contact at the front desk where they will offer administrative support, provide general assistance to visitors, distribute mail/packages and assist the Office Services in associated tasks of running the office and generally direct traffic through our doors.

• Security for guests: NDA’s, badges & cell phone camera restrictions.
• Be the point of contact to notify employees/HR when freelancers/visitors arrive
• Create, administer, and manage temporary badges for employees, new hires, freelance and approved visitors
• Answer + transfer phone calls to the designated individuals
• Ensure dates are recorded for accuracy in visitor logs
• Manage front desk, keep reception area and other designated spaces tidy and stocked with necessary supplies
• Ensure monitors for computers are turned on/off at start and end of shift
• Oversee parking list records and tags
• Manage deliveries, package log & email recipients for packages
• Organize weekly communications to agency to include updates/.
• Receives, sorts and forwards incoming mail; coordinates the pickup and delivery of packages and mail.
• Opens and closes visitor area.
• Performs other duties as assigned.

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills,…