Business Development Manager - Senior Living & Residential

WATG is the world’s preeminent destination and hospitality design firm. We are employee-owned, almost 80 years young, and home to over 500 creative, globe-trotting professionals located remotely and in our offices in Atlantic City, California, Dallas, New York, Honolulu, London, Singapore, and Shanghai.

Our approach to design applies a hospitality ethos to the development of all shapes and sizes. From initial feasibility studies to finishing touches, we operate globally as an integrated, multidisciplinary practice. Along with our interior design studio,Wimberly Interiors , we specialize in hospitality, gaming + entertainment, urban + mixed-use, and high-end residential design.

We were founded in Honolulu in 1945, and the spirit of the islands taught us to focus on community strength, self-reliance, and sustainability – which we still prioritize today. We passionately believe that culture and heritage are the roots that lead to long-term resilience. We stay true to our values of designing spaces that respect, protect, and enhance the natural magic of their surroundings while delivering long-term value for our clients and their communities.

WATG is hiring a Business Development Manager for our office in Los Angeles, CA.

ROLE

The Business Development Manager for Senior Living and Multi-Family Residential is responsible for new business and actively sustaining and enhancing business development in the multi-family and senior living sectors and adjacent markets such as mixed-use urban projects. This position will also include nurturing existing WATG relationships. The Business Development Manager partners with senior leadership and the Senior Director, Client Services, to plan, design, and implement strategies to secure clients and projects.

This role focuses on operators, asset management firms, REITs, private equity and developers, and works collaboratively with leadership to meet regional business goals and targets.

RESPONSIBILITIES

• Works with the Managing Director and senior leadership to execute annual strategic business plans
• Identifies new business opportunities, creates strategic pursuit plans and works to cultivate existing clients and open the door to new clients for all service lines
• Conducts market research on trends, clients, services, and marketplaces

Project Pursuits

• Manages the delivery of qualification submittals to prospects, including all pertinent information on the firm and its capabilities
• Participates in selected client presentations and interviews and prepares collateral materials, PowerPoint presentations, and appropriate leave-behinds
• Assists in collating information and provides graphic design support in the production of proposals
• Proposes standards and quality checks, outgoing marketing and business development correspondence, proposals, and pre-qualifications as appropriate
• Assists and coordinates business development efforts with the Senior Director of Business Development

Prospect Development

• Screens incoming leads, establishes relationships with potential clients and obtains client history and project profiles
• Identifies appropriate marketing letters and packets to potential prospects that communicate WATG’s approach in both written and graphic form
• Assembles and sends outgoing sales packages to clients customized to their needs, highlighting WATG’s brand, design talent, and relevant experience, providing value-added components to strengthen the package’s impact
• Provides research and analysis as requested by senior leaders and the Senior Director of Business Development
• Assists with the Go/No-Go decision-making process by providing relevant background information and recommendations
• Identifies and implements strategic lead-generation activities
• Collaborates with the Senior Director of Business Development in the execution of regional business development strategies

Coordination

• Coordinates tracking business development opportunities, prospects, and proposals and generates appropriate business development reports
• Coordinates and contributes to office-specific business development tasks
• Develops strong relationships with senior leaders while coordinating and monitoring prospects,…