Seasonal Supervisor - Tech Response

We are currently looking for exceptional candidates to fill positions in the below categories.

Apply now Job no: SB26-SSTR-GEN Work type: Internal Location: Los Angeles Categories: Seasonal Supervisor Opportunities

• Promote our vision, mission, and core values.
• Serve as the primary responder representing Technical Services on theme park incidents. Such responses are generally for the following:
  • Emergency incidents
  • Attraction downtime
  • Fire alarms, CO2 Alarms and Trouble Alarms
  • Equipment malfunctions (Elevator Entrapment and Escalator Malfunctions)
  • Structural issues
  • Coordinate with partners on operational impacts (safety concerns, areas blocked off, venue shut down)
  • Wildlife and weather impacts
  • Emergency services from 3rd party vendors
  • Chemical/ Haz Mat spills
  • Parkwide power outages
• Direct contact with Senior Leadership regarding Attractions, Shows and Facility Impacts/Downtimes
• Work closely with internal operational partners to identify and correct operational issues quickly
• Be a visible and present representative of Technical Services and facilitate communication and collaboration between team members, management, and departments.
• Able to work independently in resolving operational and technical concerns.
• Assist and/or enforce policies and procedures within the Theme Park Operation (Report safety or policy concerns to appropriate departments)
• Assist and/or respond to Guest or Team Member Medical Incidents
• Assist with City Walk O&O venue concern

• Theme Park Operations knowledge and experience
• Ability to effectively communicate across all lines of business, and with all levels of management
• Demonstrated skill as a leader who exemplifies our core values and service standards
• Excellent organizational and decision-making skills
• Have exceptional written and verbal communication skills and computer proficiency
• Previous experience as a Seasonal Supervisor, and/or equivalent experience
• Strong team player
• Ability to multi-task and be flexible is essential
• Ability to solve problems and utilize sound judgement
• Experience managing in a union environment
• Attendance - TM must have 8 or below attendance points AND no more than an Attendance Written Warning 2 in the last 6 months
• Variance - TM must have 7 or below variance points AND no more than a Final Written Warning in the last 6 months
• Behavioral - No more than a Final Written Warning level discipline in the last 6 months
• Probationary Status - TM must have passed or be within 75% Through probation during application/ selection and must have passed probation as of start date of role
• Availability
  -Must be available for nights and weekends from March until January 2027, including event nights for FFN and HHN
• Valid CA Driver’s License

Final date to receive applications:
January 11, 2026

Advertised: Dec 30, 2025 Pacific Standard Time
Applications close: Jan 11, 2026 Pacific Standard Time