Customer Logistics Manager - Last Mile

Job Description

We are immediately hiring a Customer Logistics Manager supporting Ryder's Final Mile operations in Sylmar, CA. Apply today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Exempt / Salary paid Twice Per Month
• Annual Salary Pay: $80,000-$85,000 per year
• Schedule: Tuesday-Saturday
• Hours: Tues-Wed: 5:00am-1:30pm;
  Thurs-Sat: 11:00am-7:30pm
• Experience: Managing last mile delivery operations preferred

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry‑leading Fortune 500 company.

• Medical, Dental, Vision Benefits start at 30 days.
• 401(k) Savings Plan with a company match.
• Discounted employee stock purchase options.
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more.
• All major holidays paid and paid time off within your first year.
• Up to 12 weeks paid maternity leave.

We want YOU to join our family made up of proud women and men in logistics who work alongside military reserve and veterans we hire every day!

The Manager Customer Logistics will oversee the day‑to‑day operations within an assigned function, and is responsible for all aspects of operations and account management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

• Customer service satisfaction and expectation management.
• Staffing performance management and development of exempt and non-exempt employees.
• Manage day‑to‑day planning and scheduling.
• Health and safety management.
• State/Local/Federal regulations compliance.

• Performs other duties as assigned.

• Ability to work within international functional teams.
• High-level analytical ability where problems are unusual and difficult.
• Demonstrated technical and professional skills in job-related area.
• Off shift support in the event of critical customer network disruption or crisis.
• Makes decisions in a timely manner.
• Strong oral and written communication skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Ability to work independently and as a member of a team.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detail oriented with excellent follow-up practices.
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) required (advanced).
• Logistics industry knowledge required (advanced).
• Knowledge and understanding of customer/company local and federal regulations required (advanced).
• Fundamental knowledge of supply chain management components required (intermediate).
• Strong knowledge of manufacturing and production required (advanced).

• High school diploma / GED required.
• Bachelor’s degree in business, logistics, supply chain preferred.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required.
• One (1) year or more direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint, Access) required (advanced).
• Logistics industry knowledge required (advanced).
• Knowledge and understanding of customer/company local and federal regulations required (advanced).
• Fundamental knowledge of supply chain management components required (intermediate).
• Strong knowledge of manufacturing and production required (advanced).

Logistics

Pay type:

Salaried.

Minimum pay range: $80,000.

Maximum pay range: $85,000.

Position may be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

• Comprehensive health and welfare benefits, including medical,…