Director of Revenue Operations

Great Place to Work® Certified | USA

Harbor Compliance is a leading technology platform for entity compliance, helping more than 80,000 businesses and nonprofits manage licensing, tax registration, and legal entity requirements nationwide. Founded in 2012 and recognized repeatedly by the Inc. 5000 and Deloitte Technology Fast 500, we've grown through five strategic acquisitions — and are now backed by a 2026 majority growth investment from Bregal Sagemount to accelerate product, AI, and customer experience.

We're a passionate team making compliance simpler and smarter for every organization we serve.

We're hiring a Director of Revenue Operations to be the analytical backbone of our Go-To-Market engine — end to end, from top-of-funnel demand through renewal and expansion. Reporting to the VP of Revenue Operations, you'll own the rigor behind our numbers: forecast accuracy, unit economics, board-ready reporting, and the systems and processes that keep our GTM data trustworthy across the full customer lifecycle.

You'll also partner closely with the VP on the broader lead-to-revenue model, pipeline and capacity analytics, and GTM planning, while building and leading a growing Revenue Operations team — bringing the discipline and hands‑on execution that turns strategy into a system the business can actually run on.

This is a highly analytical, cross‑functional role for someone who thinks like a CFO, isn't afraid to be the person who tells leadership what the data actually says, and wants to help professionalize a GTM engine — and build the team behind it — as we scale.

• Build and lead a dedicated, high-accountability Rev Ops team — hire and develop and team of analysts and managers that will be an embedded strategic partner to Sales, Account Management, Renewals, Marketing and Partnerships leadership.
• Drive AI adoption across GTM — identify, pilot, and operationalize AI-driven tools and workflows that measurably grow revenue and remove friction from rep workflow
• Own the entire lead-to-renewal funnel as one connected system — drive end-to-end visibility of the GTM funnel and accountability
• Own the GTM operating cadence — forecast reviews, pipeline inspections, and QBRs — plus annual/quarterly territory, quota, and capacity planning in lockstep with Finance and GTM leadership
• Architect the metrics, systems, and data backbone needed to scale sales, expansion, and renewal motions — CRM governance, data hygiene, and a scalable GTM tech stack
• Design and administer incentive compensation in partnership with Finance, with accuracy and a reliable cadence that keeps reps focused on the outcomes that matter
• Partner with Finance and Legal on a Deal Desk process that reviews non-standard deals for profitability and risk before approval, protecting margin without slowing the team down

• 7+ years in Revenue Operations at a high‑growth B2B SaaS company, ideally scaling through $50M–$250M+ ARR
• Experience hiring, developing, and managing a team — this is a player‑coach role, not a pure individual contributor position
• Advanced financial modeling skills — you can build a bottoms‑up forecast model from scratch, not just maintain a template
• Hands‑on fluency in Hub Spot or Salesforce, plus BI/SQL tools (Looker, Tableau, Thoughtspot) and systems like Gong, Clari, Outreach, Clay, etc
• Track record of operationalizing AI tools that drive revenue or cut rep friction
• Working knowledge of BI and SQL — comfortable in data warehouses like Snowflake and visualizations like Tableau, Looker
• Deep experience partnering with data teams to drive data definitions, source of truth reporting and alignment on metrics across the business
• High‑agency communicator who partners credibly with Finance, GTM,…