Account Director - Mandarin Speaking; Global Sporting Event

The iLUKA Collective is seeking an experienced Account Director to join its Los Angeles team and support the delivery of a major international hospitality programme. The role focuses on creating, building and delivering sporting event projects for clients, predominantly in hospitality programme creation and delivery. This is a senior, client-facing contract position expected to commence in December 2026 or January 2027 and run through until November 2028.

• Project manage the planning and operational delivery of client hospitality programmes.
• Create and effectively manage budgets.
• Manage key client relationships.
• Co-ordinate key stakeholder engagement and their involvement in major events.
• Work with other departments to plan and manage all programme elements, including hotel, ticketing, F&B, transport, premiums, print and production, onsite offices, accreditation and staffing.
• Develop guest experience in line with client aims and local market knowledge pre-event, and actively manage the guest experience onsite.
• Develop and manage project timelines.
• Advise clients on deadlines in a timely manner.
• Develop and manage relationships with venue managers and the Organising Committee.
• Manage an internal iLUKA team, including Programme Managers and external consultants; wider team management may be required depending on the size and scale of the project.
• Continually evaluate work undertaken and seek ways to improve the management of activity on behalf of a client.
• Work with other members of the agency team to maximise supplier relationships both commercially and in excellence of delivery.
• Draw upon case history and industry best practice to deliver excellence in event planning and delivery.
• Contribute to any other aspects of the business as necessary.

• Fluent in English and Mandarin.
• Proven experience delivering hospitality programmes at the Olympic Games or within a comparable major international sporting event environment.
• Proven experience working in sports event management and/or experiential.
• Significant project management experience.
• Strong account management experience.
• Proven ability to manage complex hospitality programmes, multiple stakeholders and demanding delivery timelines.
• Previous evidence of managing senior stakeholders in the public and/or private sector.
• Previous work with International and National Governing Bodies of sport and/or organising committees.
• Sponsorship rights delivery and activation experience.
• Excellent communication, interpersonal and relationship skills.
• Effective resource planning skills.
• Commercial acumen and budget management skills.
• High energy and comfortable working potentially long hours in a demanding but rewarding and friendly environment.
• Flexible, enthusiastic, confident and outgoing.
• Willing to roll up sleeves and get involved.