Member Service Representative
Job in
Los Angeles, Los Angeles County, California, 90001, USA
Listed on 2025-12-12
Listing for:
Medix
Full Time
position Listed on 2025-12-12
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Assist members with inquiries and account management;
Manage 50-60 inbound calls per day from health plan members;
Provide accurate information related to benefits, eligibility, claims, and general plan information;
Educate members on available services and benefits;
Resolve issues and ensure a positive member experience;
Maintain confidentiality and adhere to company policies and procedures.
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