Personal Banker; Member Service Representative II

Personal Banker (Member Service Representative II)

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Pay Range: $24.20‑$35.09

Scheduled Weekly

Hours:

30

• Provides world‑class member service to members visiting branch/service center locations; promotes credit union products and services to build relationships.
• Performs file maintenance, including processing requests for address changes, check orders, ordering ATM cards, etc.; performs vault and night drop duties; assists with morning and evening branch preparation; performs additional related duties.
• Has working knowledge of credit union savings and consumer loan products, basic knowledge of real‑estate products; maintains cash and negotiables; suggests department and credit‑union operations improvements.
• Processes new memberships, additional share accounts, savings services, consumer loan requests and general fundings; researches accounts, identifies and corrects member account problems.
• Delivers world‑class face‑to‑face service to members requesting account assistance; provides consultative services, assessing member needs, addressing concerns, gaining agreement.
• Complies with regulatory compliance and training requirements (BSA, etc.); failure may result in disciplinary action.

• Performs other duties as assigned.
• Complies with regulatory compliance and training requirements (BSA), failure may result in disciplinary action.

• High School Diploma or GED required.
• 1‑3 years of previous related experience required.
• Valid CA Driver’s License; participation in CA DMV pull program may be required depending on assignment.

Schools First Federal Credit Union is an equal opportunity employer and prohibits discrimination against qualified individuals based on veteran status or disability, and prohibits discrimination against all individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E‑Verify.