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Technical Support

Head of Service Quality & Customer Experience

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Coco Robotics
Full Time position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading robotics company in Los Angeles is seeking a Head Of Service Quality to enhance customer interaction and streamline service quality. This role involves leading a talented team and implementing innovative tools to improve customer and merchant experiences. Candidates should have a Bachelor's Degree, significant experience in customer service management, and proficiency with data analysis tools. The position is based at their headquarters in Playa Vista, Los Angeles, California, offering an exciting opportunity to shape support operations.
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