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Post-Sale & Retention Lead

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Daybreak
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Post-Sale Experience & Retention Lead

Daybreak in Los Angeles seeks a Customer Experience & Retention Specialist to manage post-sale conversations and reinforce confidence in customers' decisions. You will guide customers through the transition from Sales to ongoing support, ensuring clear expectations and thoughtful guidance.

You will collaborate with Sales, Customer Service, and Operations to deliver a seamless journey, advocate for customer feedback, and drive retention through proactive problem-solving.

The following opportunity is for a Post-Sale Experience & Retention Lead with Daybreak.

This posting is for the Post-Sale Experience & Retention Lead role at Daybreak, based in Los Angeles, CA, United States.

We are looking to fill the Post-Sale Experience & Retention Lead position at Daybreak in Los Angeles, CA, United States.

The Post-Sale Experience & Retention Lead role at Daybreak is now open for applications in Los Angeles, CA, United States.

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