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Airport Customer Experience Manager - Lead Frontline Teams

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: American Airlines
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services
  • Management
    Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 51000 - 87000 USD Yearly USD 51000.00 87000.00 YEAR
Job Description & How to Apply Below

American Airlines seeks a Customer Service Manager for the Airport Customer Experience Administration  will lead and coach frontline teams to deliver exceptional customer service while upholding safety and reliability across terminal operations.

You will analyze station metrics, set team goals, and collaborate with multiple departments to improve scheduling and performance. A strong preference for prior airport customer service leadership is noted.

This role, Airport Customer Experience Manager
- Lead Frontline Teams at American Airlines, could be your next opportunity.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Airport Customer Experience Manager
- Lead Frontline Teams role at American Airlines, based in Los Angeles, CA, United States.

We are looking to fill the Airport Customer Experience Manager
- Lead Frontline Teams position at American Airlines in Los Angeles, CA, United States.

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