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Enterprise Customer Success Manager Retention

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Creandum
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success Manager — Growth & Retention

Epidemic Sound in Los Angeles is seeking a Customer Success Manager to nurture and grow our North American B2B client base. You will retain contracts, drive product adoption across platforms, and partner with sales, product, music and marketing to align on client success.

You will build trusted relationships, identify upsell opportunities, manage renewals, and use client data to reduce churn. The role reports to the regional Head of Customer Success and embraces an AI-forward approach to

We would love to welcome a new Enterprise Customer Success Manager — Growth & Retention to our team in Los Angeles, CA, United States.

The position is based in Los Angeles, CA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 90..

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