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Senior Customer Success Manager: Drive & Retention

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Karbon
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager: Drive Growth & Retention

Karbon is seeking a Senior Customer Success Manager to own a portfolio of accounting firms, driving retention, expansion, and measurable value. You will work as a strategic advisor, partnering with Product Development and Revenue teams to align initiatives with customer outcomes.

Based in the US or Canada, you will lead renewal strategies, enhance product adoption, and influence roadmap priorities while operating within a distributed, global team.

Are you ready to take on the Senior Customer Success Manager:
Drive Growth & Retention role at Karbon?

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Los Angeles, CA, United States.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 90..

Position Requirements
10+ Years work experience
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