Customer Support Representative

On-Site Role

Main role is to support customer inquiries with supply orders. In addition, will provide in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, tracking shipments and orders, preparing reports.

Processing requests, and some data input. May also be required to answer inbound customer calls on an as-needed basis.

Technical

Skills:

Must Have:
Computer skills such as navigating between multiple screens and effective communication. Intermediate-advanced computer skills:
Word, Excel, and Outlook (Microsoft Office) Nice To Have:
Customer Service

About Us:

At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A
- Approachable, C
- Care, and E
- Emergency i.e. work with a sense of urgency.