Medical Director - Enablement, Education, and Outcomes

Medical Director - Enablement, Education, and Outcomes

Join to apply for the Medical Director - Enablement, Education, and Outcomes role at Regard

This role is a Full‑time position based in the Los Angeles, San Francisco, or New York City metro area. You will report directly to the Chief Medical Officer and lead compelling clinical demonstrations, assess client readiness, shape optimal workflows, and educate users on evidence-based outcomes and value. You’ll partner closely with Sales, Customer Success, and Provider Success teams to translate clinical insight into effective go‑to‑market strategies and sustained customer success.

Base pay range
: $/yr – $/yr

Our mission is to bring world‑class healthcare to everyone. Regard is an AI‑powered Proactive Documentation platform that advances how care is delivered by reviewing all patient data in the EHR to recommend diagnoses and surface clinical evidence. Regard drafts a note even before the physician sees the patient, enabling an approach that gets documentation right at the point of care – we call it Proactive Documentation.

This improves quality of care, reduces physician burden, and improves hospital finances. We work closely with some of the top health systems in the country and are leading the change that healthcare – one of the largest and most inefficient industries in the world – needs.

• Lead engaging live and virtual demos that translate Regard’s clinical value into clear, outcomes‑focused narratives for executives, physicians, and CDI teams
• Develop a deep understanding of each client’s challenges and provide tactical strategies and solutions to drive successful adoption and sustained results
• Evaluate clinical readiness through discovery calls, pre‑go‑live assessments, and workflow shadowing; collaborate with the User Educator to deliver tailored workflow recommendations
• Serve as a trusted physician peer to client leaders, strengthening relationships and providing practical consultation on change management and adoption
• Travel to clients to support with assessment, education, and engagement
• Analyze customer data and feedback to articulate outcomes and ROI; translate insights into concise summaries, slide decks, and evidence‑based one‑pagers
• Share lessons learned and best practices across accounts to de‑risk implementations and accelerate value realization

• MD or DO degree with active, unrestricted medical license; board‑certified in Internal Medicine, Family Medicine, Hospital Medicine, Emergency Medicine, or a related specialty
• 5+ years of clinical practice with direct EHR documentation experience
• Strong working knowledge of Epic or Cerner, with familiarity in CDI metrics such as SOI/ROM, CMI, HCC/RAF, and CC/MCC
• Exceptional communication and presentation skills: able to lead live and virtual demos, facilitate small‑group trainings, and create clear enablement materials (talk tracks, FAQs, workflow checklists)
• Data‑literate with the ability to review basic outcomes/ROI analyses and translate insights into succinct summaries and slides for customers
• Willingness to travel 50% for on‑site demos, trainings, workflow shadowing, and go‑lives

• Background in hospital leadership, quality improvement, or CDI
• Involvement in sales, customer‑facing roles, or simulation training
• Skilled as a physician builder
• Experience lecturing or presenting at conferences
• Familiarity with Regard as a user or champion

• Authorized to work in the US without visa sponsorship and located within the LA, SF, or NYC metro areas
• Expected to be in the office 2 days per week; more frequent in‑office work may be requested during onboarding
• Relocation assistance provided to candidates outside the LA, SF, or NYC metro area
• Prefer hiring individuals within commuting distance of our offices for regular in‑person collaboration
• Hybrid employees can work from outside their home office up to 6 weeks per year

• Eligible for equity
• 99% employer‑paid health benefits (Medical, Dental, and Vision) + One Medical subscription
• 18 PTO days per year + 1 week holiday break
• Annual $750 learning & development stipend
• Company‑sponsored team retreat and social events
• A sabbatical program

Regard is proud to be an equal‑opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

All candidates must successfully complete a background check as part of the hiring process.

We encourage all interested candidates to apply.