Care Coordinator

Join to apply for the Care Coordinator role at Nuvia Dental Implant Center

Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia’s 50,000+ 5‑star Google reviews make it an ideal career for any hard‑working Care Coordinator who enjoys helping patients through a life‑changing procedure.

Compensation, benefits, and career growth.

Base pay: $20‑$39 per hour;
Monthly performance bonuses up to $2,000 (~$12 per hour);
Quarterly bonuses up to $2,000 (~$4 per hour);
Potential to earn an additional $32,000 per year beyond base pay.

Health, dental, vision, life insurance, short‑ and long‑term disability, 401(k) with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.

The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews.

• Live company core values
• Greet and welcome patients
• Cultivate a positive and welcoming environment
• Communicate well with other team members to provide seamless patient care
• Manage appointments and scheduling
• Handle billing and payment processing
• Provide general administrative support
• Actively gather patient reviews
• Build strong patient relationships
• Attend daily huddles
• Collaborate with the team to achieve shared goals

• BLS certification
• Strong interpersonal skills
• Warm and empathetic
• Team oriented
• Sales‑oriented
• Results‑Focused
• Adaptable

• Morning Routine:
  Prepare the office for the day, attend the morning huddle, review the day’s schedule.
• Patient Interactions:
  Greet each patient, schedule appointments, handle billing and payments.
• Administrative Support:
  File, scan, and data entry tasks.
• Patient Engagement:
  Seek feedback and encourage patients to share experiences online.
• Team
  
  Collaboration:
  
  Participate in daily huddles and work closely with doctors, dental assistants, and sales consultants.
• End‑of‑Day Tasks:
  Review activities, prepare the schedule for the next day, ensure office readiness.