Graduation and Retention Advising Specialist

Pay Competitive

Employment type

Other

Req#: 527017

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice.

You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://(Use the "Apply for this Job" box below). .

Major Duties

Under general supervision, the Graduation Retention Advising Specialist is responsible for improving retention, reducing time to degree and resolving issues impeding graduation for freshman and transfer cohorts within the college using a wide variety of campus data platforms and reports. The incumbent works collaboratively with the Office of Student Success, college and department-based staff and faculty advisors, department chairs, and the Office of Undergraduate Degree Services to achieve university graduation and retention goals.

• Disseminates reports and data to Dean, Associate Dean, Student Resource Center/EOP Director and to Undergraduate Studies and conducts follow-up as needed.
• Conducts ongoing analysis of retention and deferred graduation data, including equity gaps, to identify common trends and issues and makes solution-centered recommendations to decrease rates of recurrence.
• Works within the SRC/EOP office to provide academic advisement and information on university policies, procedures, resources and graduation requirements to assist students with the resolution of graduation or enrollment obstacles.
• Performs other duties as assigned.

* NOTE:

To view the full position description including all of the required qualifications copy and paste this link into your browser: /3oHrW0K

Qualifications

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related, is preferred.
• Equivalent of three years of progressively responsible professional student services work experience.
• A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.

Knowledge, Skills, & Abilities

• Thorough knowledge of the principles, practices and trends of the Student Services field as well as thorough knowledge of the policies, procedures and practices of the program area to which assigned. Thorough knowledge of: the principles of individual and group behavior, individual counseling techniques; thorough knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned.
  
  Comprehensive working knowledge of university policy and procedures as well as degree requirements across the assigned college.
• Ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; establish and maintain cooperative working relationships with a variety of individuals.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification / grade: 3084 / SSP III
• The anticipated HIRING RANGE: $5025 - $5443 per month, dependent upon qualifications and experience. The salary range for this classification is: $5025 - $7159 per month.
• HOURS:
  
  Full Time; 40 hours per week;
  Monday through Friday; may include evenings and weekends.
• REG:
  This is a Regular position with a one-year probationary period.
• The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

General Information

• Applications received through May 10, 2023, will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed…