Alumni Coordinator

Alumni Coordinator# Alumni Coordinator Los Angeles, CA 90013## Overview Salary Range $18.51 - $19.19 Hourly Position Type Full Time## Description
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* JOB Summary:

*** The Alumni Coordinator is responsible for designing, implementing, and supporting a dynamic alumni engagement and aftercare program that fosters long-term recovery, well-being, and connection for graduates of The Midnight Mission (TMM) recovery program. Rooted in trauma-informed principles, this role ensures every alumni interaction reflects safety, empowerment, and dignity.
While the Alumni Association board members drive many key initiatives, the Alumni Coordinator plays a crucial project management and facilitative role—organizing, supporting, and empowering the board’s efforts. The Alumni Coordinator holds full ownership and leadership of the Alumni Mentorship Program, ensuring it aligns with trauma-informed practices and delivers meaningful, measurable outcomes.
** Key Duties and Responsibilities
**** Alumni Engagement & Aftercare
*** Develop and manage a comprehensive alumni engagement plan rooted in trauma-informed values of safety, trust, collaboration, empowerment, and cultural responsiveness.
* Create and implement alumni communication strategies, including email newsletters, SMS updates, and social media outreach in collaboration with the Marketing team.
* Conduct outreach to program graduates at 7, 30, 60, and 90 days post-graduation, using a compassionate and non-intrusive approach.
* Maintain the alumni database, including emergency contacts and family connections (where appropriate).
* Design and administer alumni surveys to gather input, assess needs, and refine services.
* Promote the alumni program to current clients through regular presentations and materials that highlight hope, possibility, and the power of connection.
** Mentorship & Peer Leadership
*** Solely manage and oversee the Alumni Mentorship Program, including mentor-mentee matching, training, and ongoing support.
* Facilitate trauma-informed, boundaries-based training for both mentors and mentees.
* Track mentorship program outcomes and provide coaching and problem-solving support as needed..
** Community & Events
*** Support the planning and execution of alumni-focused events, including monthly gatherings, service projects, and wellness-based workshops, in collaboration with the Alumni Association board.
* Project manage and coordinate logistics for alumni-led fundraising events and campaigns that support the Alumni Association.
* Lead the Alumni Ambassador Program by recruiting and supporting graduates who wish to share their recovery stories, speak at events, or represent TMM in the community.
* Collaborate with Advancement to support alumni involvement in outreach, storytelling, and fundraising efforts that reduce stigma and build community trust.
** Measurement & Reporting
*** Track alumni engagement metrics, including mentorship outcomes, event participation, and outreach success.
* Develop monthly reports with insights, trends, and improvement opportunities for alumni programs.

Grow percentage of alumni posting positive Google reviews as a form of lived-experience advocacy.## Qualifications
** Education & Experience
*** High school diploma or GED required;
Associate’s or Bachelor’s degree in Human Services, Social Work, Psychology, or a related field preferred.
* Certification as an Alcohol and Drug Counselor (CADC or equivalent) strongly preferred.
* Demonstrated understanding of the 12-Step Recovery model, harm reduction, and trauma-informed care.
* Minimum 2 years of experience in addiction recovery services, peer support, or case management.
** Skills & Competencies
*** Deep respect for individuals in recovery and a strong belief in their capacity for growth and leadership.
* Proven ability to build trusting relationships across lines of difference.
* Excellent communication and interpersonal skills; able to connect with people in crisis or transition with empathy and professionalism.
* Experience in group facilitation, peer leadership development, or alumni programming.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint) and database management.
* Basic graphic design and content writing skills for newsletters and social media preferred.
* Strong organizational skills; able to manage multiple priorities and events simultaneously.
** Other Requirements
*** Must be able to work onsite and attend events outside of regular hours, including weekends and evenings.
* Must maintain strict…