HVAC Area Service Manager

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Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we’ve built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide,
Nextech is America’s largest HVAC/R service provider. We offer an exceptional work experience with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team.

USD $ per year

• Company Vehicle – Hit the road with confidence, with a company‑provided vehicle and gas card.
• Paid Training & Ongoing Development – Fully paid initial and continuous training, plus educational reimbursements.
• Top‑Tier Health Insurance – Choose from excellent options, including a FREE employee‑only plan.
• Dental & Vision Coverage – Prioritize your overall health. Starts after your first 30 days.
• Supplemental Insurance – Accident, Critical Illness, Disability, and Supplemental Life coverage.
• FREE Life Insurance – Coverage equal to your annualized pay at no cost to you.
• 401(k) Retirement Plan – 50% match on the first 6% of your contributions.
• Generous Time Off – 7 paid holidays and paid time off (PTO).
• Other Perks – Discounts on travel, auto, food, and more.

• Active participation in recruiting and hiring of Technicians.
• Supervision and development of the technician workforce.
• Assist the Operations Manager with forecasting the company’s technician needs and hiring appropriately.
• Ensure Technician productivity meets or exceeds goals set during reviews or the hiring process.
• Maintain market conditions to support technicians (quality site surveys, sales, etc.).
• Handle escalated service issues related to field/technician operations.
• Develop training plans for assigned Technicians using company training materials.
• Provide technical support and ensure quality of work for the area.
• Perform ride‑along with Technicians.
• Conduct annual Technician reviews with VP approval.
• Be a positive image and role model for the Technician group.
• Protect the company’s image, appearance, and reputation.
• Always model safety and enforce company policies.
• Maintain local customer relationships for the assigned area with RSMs and Account Managers.

• Conduct weekly service meetings.
• Communicate goals and objectives for the assigned area and give technicians their performance scorecards.
• Provide recognition to top performers.
• Inspect all vans during meetings (cleanliness, oil life, fluid levels).
• Inspect equipment and ensure technicians have proper PPE.
• Discuss safety topics weekly.
• Review new customer requirements, callbacks, and additional repairs.
• Collect feedback from Technicians on scheduling and office issues.

• Minimum 10 years as an HVAC Service Technician; management experience is a plus.
• Technical knowledge necessary to provide value to technicians and customers.
• Commitment to continuous technical education.
• Professional communication skills and ability to resolve customer concerns locally.
• Strong attention to detail and quality.
• Strong organizational skills with the ability to manage multiple tasks, prioritize, and meet deadlines.
• Ability to focus on desired results and adapt to a fast‑paced environment.
• Maintain a clean and professional appearance.
• Willingness to travel as needed.
• Experience in recruiting and hiring technicians.
• Physical requirements:
  
  lift 100 lbs, maneuver a 32‑foot ladder (~96 lbs), lift equipment to roofs, climb ladders multiple times, kneel and squat extensively, and drive extended hours for calls (up to 8‑10 hrs per day).

Mid‑Senior level

Full‑time

Management and Manufacturing

Industries:
Facilities Services

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