Communications Lead - Infinity Ward

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Communications Lead - Infinity Ward Requisition : R025562 Job Description

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Founded in 2002, Infinity Ward is the original studio behind the Call of Duty ® franchise. The titles developed by Infinity Ward have won more than 200 "Game of the Year" awards and 100 "Editor's Choice" awards, among many other industry accolades. Some of our previous titles include:
Call of Duty ® :
Ghosts , Call of Duty ® :
Infinite Warfare and most recently, Call of Duty ® :
Modern Warfare II .

A critically acclaimed studio, Infinity Ward is proud to have one of the most passionate and talented development teams in the industry. We love to have as much fun as the games we create, and it shows in our relaxed, yet diligent, workplace environment. We believe that making the best games relies on having the best people, so we like to look after ours.

We enjoy having fun with top‑notch events that everyone gets involved with.

Infinity Ward is wholly owned by Activision. To learn more about our studio, please visit us at , on Facebook at , and @Infinity Ward on Twitter.

As a Lead Communication Manager you will help to connect, engage, and grow our global community of players. In this role, you’ll build deeper relationships with our fans worldwide, lead the development and execution of studio communication strategies, and drive community-focused initiatives in partnership with studio, publishing, and franchise teams. You’ll operate at both a strategic and tactical level, influencing messaging across digital, social, community, influencer, and public relations channels.

We’re looking for a trusted advisor who understands the game development process, brings deep industry experience, and has a proven record across communications, social media, analytics, community management, and influencer engagement. Adaptability, clear decision-making, and the ability to collaborate across teams are essential.

If you're passionate about gaming, driven by player‑first thinking, and thrive in fast‑paced environments, we want to hear from you.

Priorities can often change in a fast‑paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• Lead the development and execution of studio communication strategies, messaging, and public-facing narratives aligned with studio goals.
• Build and manage community engagement campaigns across digital and social platforms, bringing fresh, culturally relevant ideas that resonate with our players.
• Serve as a cross‑functional partner across development, brand, marketing, player support, live operations, analytics, and publishing to ensure accurate and timely communications.
• Source, verify, and translate development information into clear and impactful messaging for product launches, live updates, patch notes, and community-facing materials.
• Collaborate on live game communications, issue management, community sentiment monitoring, and proactive player support initiatives.
• Support the creation of key messaging, FAQs, briefing materials, and spokesperson training.
• Leverage data, analytics, and player insights to inform and optimize communication efforts.
• Actively participate in social monitoring and community feedback processes to help shape studio awareness of player needs.
• Occasionally travel for key industry events, studio activities, and player community engagements.
• Flexibility to adapt to shifting priorities and work hours as needed during critical phases of game development and live operations.

Minimum Requirements:

• 8+ years of experience in gaming, entertainment, or technology communications; preferably within global or multi‑market organizations.
• Proven record of building and executing effective communications and social media strategies.
• Experienced in leading cross‑functional collaboration and building strong relationships across teams.
• Strong writing, messaging, and verbal communication skills.
• Expertise with social media platforms, creator/influencer programs, traditional press, and community management ecosystems.
• Ability to translate complex development updates into clear, player-facing messaging.
• Passion for data‑driven…