Services Associate, Road Events

The role acts as the dedicated sport contact for services matters with International Federations across cycling, athletics and triathlon, covering accommodation, transportation, accreditation and hospitality. It works alongside Sport Managers and technical operations leads across disciplines, keeping databases, planning documents and team meetings current. The role advocates for athletes, technical officials and federation guests, and leads paid staff and sport-specific volunteers at Games time.

It suits a natural organiser who creates order and structure from ambiguity. The role's coordination and team leadership help make the road cycling experience dependable and part of what Los Angeles is remembered for.

• Collaborate cross-functionally and lead the development, optimisation and delivery of venue-based Event Operations plans for the venues, road operations and city operations.
• Act as the dedicated sport contact for services matters with the International Federations across cycling, athletics and triathlon disciplines.
• Coordinate team and administrative operations, monitoring and sharing databases, resource documents, planning schedules and team meetings.
• Advocate for and coordinate services for all sport stakeholders, including athletes, technical officials, federation staff and guests.
• Manage a team of full-time employees, including scheduling, task delegation, training and on-site management.
• Manage sport-specific volunteers across recruitment, retention, training, scheduling, recognition and task delegation.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.

• 3+ years of experience in international sporting events, with understanding and ability to use project management tools.
• Experience collaborating with National and International Federations and knowledge of their structure and functioning during events.
• Demonstrated understanding of the operational elements required for organising major sports events and competitions internationally.
• Experience managing a team of staff and volunteers at major events, across multiple projects involving numerous stakeholders.
• Good knowledge of project management and proficiency in the Microsoft Office suite, including Word, Excel, PowerPoint, Outlook, Teams and SharePoint.
• Excellent written and spoken English is essential.

• Skills in report writing and presentation materials.
• Experience working with a National Sport Federation.
• Knowledge of the Olympic and Paralympic Games.
• Long-term interest in Olympic and Paralympic sport.

The role is based onsite in the Downtown Los Angeles office; LA28 does not provide relocation assistance, but welcomes applications from candidates outside the Los Angeles area who are able to work on-site in LA.

The majority of work is conducted in an office setting, requiring extended periods using computers, phones and other office equipment.

The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.

Hours may vary, including evenings, weekends and holidays, especially during peak event periods.

Ability to be present and active on-site across various venue locations during events.

Able to work outdoors in varying conditions, including sun, wind and rain.

• The opportunity to help deliver road cycling at a once-in-a-generation Olympic and Paralympic Games.
• A collaborative, inclusive team guided by optimism, integrity, excellence and boldness.
• Meaningful ownership of a sport service operation you help shape from the ground up.
• Work with lasting, visible impact on Los Angeles and the legacy of the Games.

LA28 is the independent, non-profit, privately funded organising committee for the Los Angeles 2028 Olympic and Paralympic Games. It is on a singular mission to create an Olympic and Paralympic Games that celebrate all that the city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and the community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles' third time hosting an Olympic Games and first time welcoming the Paralympic Games.