Loan Servicing Associate

Human Resources Generalist at Royal Business Bank

JOB SUMMARY

Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.

DUTIES

• Perform loan servicing from new loan barding, process and monitor loan payment transactions, payoff demand requests, loan payoffs, insurance tracking and rate changes;
• Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies;
• Assist customers and staff with loan-related inquiries;
• Perform loan account maintenance;
• Ensure compliance with all applicable government, investors, and bank regulations;
• Perform other duties as assigned

QUALIFICATIONS

• EDUCATION:
  
  AA degree or equivalent
• EXPERIENCE:
  
  No experience required. Experience in mortgage servicing/lending is a plus

SKILLS/ABILITIES

• Strong interpersonal and customer service skills
• PC proficiency in Microsoft Office
• Detail-oriented and follow-through skills.

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

WHY WORK FOR US?

Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance

Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Administrative, Finance, and Customer Service

Industries:
Banking