HUD Certified Homeownership Counselor

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Under the supervision of the Executive Vice President, Chief of Staff and Home ownership Counseling Programs, and the Education Team Coordinators, responsible for working with clients for various programs in the organization’s Education Department, and providing a full range of client services for financial education, first-time home buying, and foreclosure prevention programs, including group education workshops, seminars, and individualized guidance. Will gather documentation needed to evaluate creditworthiness and eligibility of mortgage applicants for various home ownership programs, including mortgage loan products and down payment assistance and closing cost.

Will also be involved in delinquency counseling, assessing documentation to determine home retention workout options, which includes loan modifications and other programs that may be available. In addition, will maintain positive and effective relationships with clients and program stakeholders.

This job requires working a Tuesday through Saturday work schedule, with some evening workshops and events.

Conduct case management and conduct group education on a variety of topics relative to financial literacy, home buying and foreclosure prevention

Conduct one-on-one sessions with prospective borrowers in order to: analyze financial and credit information, determine customer financing objectives, eligibility of down payment products and gather any additional required information to determine mortgage readiness

Conducts one-on-one sessions with delinquent homeowners to assist clients in evaluating opportunities available through various foreclosure prevention programs

Maintain current knowledge of industry program requirements pertaining to financial literacy, home ownership, and foreclosure prevention

Conduct workshops, training seminars, and classes on topics covering financial literacy, and first-time homebuyer certification.

Prior experience with community lending, credit counseling, &/or affordable housing industry required

BA in finance, marketing or public administration preferred

Excellent verbal and written communication skills

Excellent computer skills and proficiency in Salesforce, Homekeeper, Microsoft Office suite of products

Strong interpersonal skills necessary to work effectively with a variety of people and organizations

Ability to plan, prioritize, and follow through within deadlines and case management

Attention to detail and accurate data input of client data in client management system

Must be able to work with minimal supervision

HUD Housing Counselor Certification required

Possess a valid California driver’s license

Be able to travel to various locations through Los Angeles County

Requires frequent attendance at evening and weekend meetings as needed