Eligibility Worker Ii

When to Apply

Application filing period begins Monday, January 12, 2026, at 8:00 a.m. PT and continues continuously. Applications will be accepted until the position(s) are filled. The application window may close unexpectedly once enough qualified candidates have been identified.

Los Angeles County is the most populous county in the nation with more than 10 million residents. It is the largest public employer in Southern California with over 116,000 employees across 38 departments, providing vital services in law enforcement, property assessment, public health, water conservation, cultural activities, and more. The County offers a strong public‑sector benefits package, robust retirement plans, and a flexible work environment that supports personal and professional growth.

491799

Open to all applicants.

This announcement is being reposted to reopen Exam Number 491799 and to update filing and contact information.

No withhold. Required experience and education must be fully met at the time of filing and clearly indicated on the application.

Not accepted for this examination.

The position makes initial and continual eligibility determinations of public assistance and grants for an assigned number of applicants and participants.

Responsibilities include:

• Interviewing applicants or participants receiving public assistance to obtain financial and eligibility data.
• Assisting applicants or participants in completing the necessary documents for the initiation, continuation, or modification of benefits.
• Explaining provisions of public assistance programs, applicable federal and state regulations, county policies, and legal rights and responsibilities.
• Advising participants of sanctions for non‑compliance with benefit terms.
• Reviewing and analyzing financial and eligibility information to determine eligibility for programs such as CalWORKs, General Relief, Cal Fresh, Medi‑Cal, Foster Care, and others.
• Contacting individuals, agencies, insurance companies, schools, and other institutions to verify or clarify information and resolve discrepancies.
• Analyzing available information and making appropriate disposition recommendations.
• Computing benefits for eligible applicants or participants, authorizing special‑needs funds, and updating financial information and budget documents.
• Organizing, monitoring, and prioritizing assigned cases to ensure records and documents are filed, verified, and updated within statutory deadlines.
• Making home calls or field visits to interview participants, verify eligibility, and clarify case‑file information.
• Assessing applicants’ or participants’ social situations to identify potential problems and referring them to appropriate County or community services.
• Preparing forms for entering participant data into the computer system and reviewing computer‑generated reports for accuracy.
• Searching income and eligibility databases to confirm that applicants or participants are not receiving income from other public assistance programs.
• Participating in a job referral and placement project for potentially employable applicants and participants, as needed.
• Verifying earnings or incomes to compute over‑payments, generate over‑payment reports and Notices of Action, and referring suspected cases to the Welfare Fraud Prevention and Investigations unit.

Option 1: One year of experience as an Eligibility Worker I in the service of Los Angeles County.

Option 2: A bachelor’s degree from an accredited college.

Credit for experience is given based on a 40‑hour workweek. Part‑time experience is credited proportionally (e.g., 20 hours per week for two months equals one month of experience).

To qualify under Option I, applicants must hold or have held the Eligibility Worker I position in salary service of Los Angeles County.

For Option II, submit a legible copy of the official diploma, transcripts, or certification within 10 calendar days of application submission. Official documents must bear the college seal and be issued by the Registrar Office.…