Social Work Manager

About my Place Health

my Place Health was founded in 2021 by mission‑aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value‑based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish.

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our my Place PACE (Program of All‑Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.

my Place Health is building a mission‑driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast‑growing, dynamic team as we prepare to scale our mission to serve more markets.

At my Place Health, we believe every senior deserves to age with dignity, purpose, and joy. As our Social Work Manager, you’ll guide a passionate team dedicated to empowering participants through holistic, person‑centered care. Your leadership will shape how our social work department delivers emotional, psychosocial, and practical support across the PACE model—helping high‑risk seniors thrive safely in their homes and communities.

This is more than a management role—it’s a mission‑driven opportunity to uplift lives, mentor professionals, and ensure every participant feels seen, supported, and heard.

• Lead with purpose and direction. Oversee the Social Work department by setting clear goals, priorities, and performance standards that align with my Place Health’s mission and PACE program requirements.
• Inspire and empower your team. Supervise and mentor a group of talented Social Workers and Mental Health Counselors, creating an environment that encourages accountability, teamwork, and continuous professional growth.
• Build strong operational rhythms. Manage team schedules, coverage, and onboarding processes while driving performance management and skill development.
• Use data to drive impact. Leverage analytics and key performance indicators to identify trends, inform decisions, and lead improvements in service delivery.
• Champion clinical excellence. Ensure timely, high‑quality completion of biopsychosocial assessments, individualized care plans, and social work interventions that reflect compassion and regulatory compliance.
• Streamline processes for consistency. Establish and refine workflows, policies, and procedures that ensure consistent, participant‑centered care across multiple sites.
• Guide through complexity. Support high‑acuity cases, crisis intervention, and transitions of care to safeguard participant well‑being and stability.
• Serve as a trusted expert. Provide guidance on trauma‑informed care, advanced care planning, grief support, and addressing social determinants of health.
• Lead by example in care delivery. Maintain a small participant caseload to stay closely connected to the day‑to‑day realities of social work practice—ensuring your leadership remains grounded, informed, and participant‑centered.
• Uphold integrity through compliance. Ensure all practices meet CMS, DHCS, and PACE standards, maintaining the highest levels of ethical and regulatory accountability.
• Elevate quality and performance. Oversee EMR documentation for completeness and accuracy while leading audits, surveys, and corrective action planning to drive continuous quality improvement.
• Collaborate beyond boundaries. Partner with Nursing, Therapy, Enrollment, and Center Operations to ensure seamless, interdisciplinary care for every participant.
• Advocate for alignment and integration. Represent the Social Work function in organizational planning, operational readiness, and strategic growth initiatives.
• Steward resources…