Medical Receptionist East Compton Clinic

Medical Receptionist – Full‑Time – East Compton Clinic

This role is located at East Compton Clinic. The pay range is $21.00/hr – $29.00/hr and is based on skills and experience.

If interested, please apply and submit your resume to marismartinez
.

The Medical Receptionist’s primary responsibilities include greeting patients, managing check‑in and check‑out processes, maintaining the wait room, answering phones, scheduling appointments for a high volume medical office, and ensuring timely patient flow with the back‑office staff. The position reports to the Site Administrator with a dotted line to the Revenue Cycle Manager.

• Warmly greet all patients and visitors and provide exceptional customer service.
• Assist patients in signing in upon arrival.
• Register patients: validate and collect required signatures, documents, and enter the information into the office EM system, ensuring accurate collection of:
  • Primary Care office/provider
  • Patient contact phone, email, and home/mailing address
  • Insurance information
  • Verification of insurance eligibility or self‑pay costs when applicable
  • Appropriate payer assignment by visit type
  • Validation of patient to insurance relationship using Photo  Insurance Card
  • Signed consents to treat, assignment of benefits, Notice of Privacy Practice, and demographic information
  • Collection of patient responsible amounts including co‑payments and self‑pay payments
• Follow best practices for registration, check‑in, and check‑out, and participate in self‑monitoring/auditing.
• Answer front‑desk telephone calls, obtain necessary information, and route calls efficiently.
• Maintain daily coverage of front‑desk operations, including Care Phone assignments.
• Schedule patients as needed from various queues, including rescheduling displaced patients and calling ED post‑discharge patients.
• Provide information about the organization, including address and directions.
• Perform clerical duties such as filing, photocopying, and maintaining supplies.
• Occupy a role that optimizes patient satisfaction, provider time, and treatment room utilization, while adhering to scheduling guidelines.
• Keep appointments on schedule by notifying providers of patient arrivals and managing delays.
• Create a positive patient experience by anticipating anxieties and maintaining a welcoming environment.
• Maintain patient records and inventory, and forward large files to HIM when needed.
• Assist patients in distress and respond to emergencies following protocols.
• Protect patient confidentiality and ensure compliance with privacy standards.
• Report necessary changes and contribute to team efforts as required.
• Perform other duties as assigned.

• Education
  :
  High School graduate or GED.
• Qualifications/Experience
  :
  • At least one (1) year in a medical front office setting or similar.
  • At least one (1) year handling insurance eligibility/verification.
  • Medical Assistant front office experience preferred.
• Special Skills/Knowledge
  :
  • Maintain a professional, patient‑care oriented attitude.
  • Multi‑task effectively.
  • Fluent Spanish preferred.
  • Excellent customer service, telephone, time‑management, and organizational skills.

Entry level

Full‑time

Health Care Provider