Patient Registration Representative Institute Los Angeles

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Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre‑registration of outpatient and inpatient accounts. Calculates and secures patient liability, including copayments, coinsurance and deductibles efficiently, accurately and hospitably to ensure that the patient, physician and hospital’s needs are met.

• Excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
• Attention to detail; good English speaking, spelling, reading, and mathematical skills.
• Ability to learn quickly and follow directions as outlined in policies or given by a supervisor.
• Strong computer skills and knowledge of Word, Excel and ability to maneuver through multiple screens in a timely manner.
• 1+ year of medical office/hospital/medical billing work experience preferred.
• Medical terminology knowledge strongly preferred.
• Insurance knowledge required.
• Ability to multi‑task in a fast and high‑pressure environment.
• Stringent adherence to all HIPAA laws.
• Strong typing skills (45+ wpm) required.
• Strong analytical skills, problem solving, and ability to act and decide accordingly.
• Excellent customer service and phone skills with a background in the medical industry.
• Ability to travel to off‑site locations (outpatient only).

• One year experience in a high‑volume healthcare facility or medical office setting with strong computer and customer service experience.
• High school graduate required or equivalent; evidence of continuing education preferred.
• Medical terminology strongly preferred.
• Insurance and billing experience strongly required.
  
  Driver's license; ability to travel to off‑site locations (outpatient only).
• Bilingual Spanish or Chinese (Mandarin) preferred.

Address: 1245 Wilshire Blvd, Los Angeles, CA 90017

Salary: $21.00 – $30.64 per hour

Shift: Days

Zip Code: 90017

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care