FMS Account Coordinator

FMS Account Coordinator

Libertana is seeking an experienced FMS Account Coordinator to join our Financial Management Services team.

The FMS Account Coordinator/Billing Representative will report to the Reimbursement Manager and assist with the process of the Financial Management Services program. Responsibilities include processing referrals, contacting clients, family members, vendors, and Regional Center Case Managers. The position requires an individual who can work efficiently in a fast‑paced environment while delivering high‑quality work.

Position
: FMS Account Coordinator

Pay Range
: $24.00-$25.00 PER HR

Reporting To
:
Reimbursement Manager

Work Type
:
On-site

• 1-2+ years of customer service and billing experience.
• Bilingual English and Spanish preferred.
• Excellent customer service and communication/phone skills.
• Strong organizational, prioritizing, and analytical skills.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work with substantial amounts of data and make correct judgments.
• Ability to work independently and with others, including management.
• Ability to multi‑task and prioritize needs to meet required timelines.
• Proficiency with Word, Excel, and Outlook.
• A ‘can‑do’ attitude and willingness to help with additional tasks.

• Provide excellent customer service when interacting with vendors and case managers regarding referrals, authorizations, and payments.
• Act as the primary point of contact for case managers, vendors, clients, and family members.
• Process, review, and track referrals, authorizations, and billing.
• Maintain, input, update, research and analyze patient account activity for accuracy.
• Review patient accounts, identify missing information, follow up, and correct as needed.
• Ensure timely and accurate billing and collection.
• Maintain regular attendance and punctuality.
• Work closely with regional center case managers and accounting departments.
• Verify accuracy of regional center payments received and posted to the billing system.
• Prepare reports for census, tracking, and identifying on‑reconciled claims and authorizations.
• Perform other duties as assigned.

• Stand, sit, talk, hear, reach, stoop, kneel and use hands and fingers to operate computer, telephone, and keyboard for up to 75% of the time.
• Close vision required for computer work.
• Light to moderate lifting up to 25 lbs may be required.