Site Administrator

If you are interested please apply online and send your resume to Marismartinez

Reporting to the Director, Ambulatory Services of the Martin Luther King, Jr. Los Angeles (MLK-LA) Healthcare Corporation (the “Director”), and the Site Administrator is responsible for successfully managing day to day operations of all Martin Luther King Community Medical Group (“MLK CMG” or the “Group” sites. Selects trains and evaluates all site employees (except provider personnel). Provides physicians and allied health professionals resources required to meet patient needs and meet the strategic and financial objectives of MLK CMG.

Provides input into development/revision of site policies and procedures; implements policies and procedures in the assigned site. Oversees site expenditures and site financial performance/ achievement of budget goals. Ensures compliance with regulatory agencies at the site level. Provides leadership in staff MLK CMG staff development, process improvement and site business development. Assists Director in negotiating and managing MLK CMG contracts including rental and purchasing agreements.

• The Site Administrator is accountable for overseeing the overall management of a Health Center (Site) in designated areas including:
  Strategic, Financial and Operations Management;
  Patient Care Coordination, Patient Satisfaction and Clinical Outcomes;
  Teammate Management; and Risk Management, Audit and Compliance
• Full accountability for non-clinician teammates within assigned Site, including but not limited to hiring, mentoring, professional development, annual review, compensation adjustment, corrective actions and termination. Responsible for planning, coordinating, directing and monitoring all operational and financial aspects of the site in conjunction with other clinician or non-clinician teammates. Provide effective leadership to managers, supervisors and teammates in overseeing the delivery of high-quality, cost-effective patient care.

• Develops Site budget for overall membership growth and operational expenses, including capital budgets
• Reports monthly on membership, operational expense, and other P&L variances to budget;
  Researches and monitors budget variations and mitigate unfavorable variances
• Reviews, authorizes and monitors expenditure reports in accordance with company policies and procedures
• Ensures adequate clinician and support staffing levels are maintained to provide appropriate and timely care to patients
• Reviews and monitors teammate capacity and utilization and manages changes in hours or FTEs to ensure operational efficiency and compliance with appropriate company and regulatory policies
• Develops Site level strategies to ensure membership goals are met for each line of business
• Implement plans to continually enhance services provided by accountable departments and functions

• Works with Clinical Pod Lead Physician to resolve clinician-related issues and enhance provider satisfaction
• Monitors patient satisfaction through various programs such as the formal complaint process, new patient survey, etc. and develops patient satisfaction improvement strategies to meet patient satisfaction goals
• Ensures Patient Intervention Reports (PIRs) are distributed at each patient visit, evaluated for completion and cleared in the system as needed
• Monitors current clinical outcome initiatives, such as STAR, P4P, CHAPs, to ensure that established goals are met
• Ensures active and ongoing patient outreach through pursuit processes to support Quality Initiatives
• Proactively manages high risk patient lists to avoid preventable admissions or readmissions or identify other patient needs
• Monitors daily census and discharge reports to ensure appropriate follow up is provided to all discharged inpatients
• Guide and develop non-clinical teammates to ensure they are meeting performance expectations; mentor, coach, and counsel as needed for professional development
• Encourages staff participation Site Huddles and solicits staff suggestions and ideas on…