ICMS Case Manager

Job description

Are you looking to do meaningful and impactful work in the world with people you enjoy? Are you well organized and a strategic problem solver, with an enthusiasm for owning and driving projects forward? Do you enjoy leading teams to accomplish meaningful goals? If so, we would like to invite you to join our team as a Case Manager.

• At The Good Seed CDC, we are committed to fostering an inclusive and equitable workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity of backgrounds, perspectives, and experiences enriches our ability to serve our community and achieve our mission. We welcome and encourage applications from individuals of all identities, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, and veteran status.
  
  Together, we strive to create a culture of belonging where all voices are heard and celebrated.
• Our culture is built on doing meaningful work with people you enjoy, through supporting and respecting one another.
• Countless opportunities to grow and learn new skills.
• Competitive benefits.

Our mission-driven organization focuses on doing meaningful and impactful work in the world. We believe that healthcare, housing, and a strong support network are crucial for everyone to thrive. It is our passion here to ensure that everyone has access to these essential services and support.

• Dedication - We give our best and go above and beyond each and every day-to-day.
• Collaboration - We work together as one team and respect our differences.
• Honesty - We build relationships based on loyalty and trust.
• Innovation - We experiment with new ways and methods to provide quality services.
• Curiosity - We look at different angles to ask why? And how?

The ECM Program’s overall goal is to provide a whole-person, interdisciplinary approach to care that addresses the clinical and non-clinical needs of clients with the most complex medical and social needs. The program focuses on:

The ECM benefit aims to enhance care coordination, integrate services, facilitate access to community resources, address social determinants of health (SDOH), improve health outcomes, and reduce inappropriate utilization and duplication of services for high-need, high-cost Medi-Cal beneficiaries.

Under the direction of our Program Manager, the Case Manager provides high-quality case management services to homeless individuals and families (participants) eligible for permanent housing through the Housing program. The Case Manager shall serve as the central point of contact for 15-20 participants.

• Able to conduct initial and quarterly psychosocial assessments to develop and implement an individualized service plan, in collaboration with our program participants, based on the information gathered through the utilization of the psychosocial assessment.
• Collaborate with participants to maintain housing stability goals.
• Develop professional relationships with the program participants and maintain a caseload of 15-20 participants.
• Provide outreach, housing navigation, and housing location services.
• Conduct regular "face-to-face" visits at indoor and outdoor locations per comfort level and current needs of the program participants. Once the participant is housed, conduct regular home visits.
• Ensure that participants are linked to health, mental health, and substance use services as needed.
• Assist participants with obtaining employment, and/or establishing benefits, and/or educational opportunities.
• Assist program participants in maintaining their treatment regimens, including accompanying them to appointments with physical health, mental health, and other care providers as needed.
• Assist participants in gaining access to mainstream benefits, including but not limited to Medical, GR, SSI, etc.
• Utilize a harm reduction, "client-focused" and…